ikea kitchen doors peeling

esmemog

I have a 3 year old ikea kitchen, plastic coating peeling off doors. Ikea sent Ecomaster who said it is my fault! I had another inspection- poor quality of doors to blame. Ikea refusing to replace/refund say it is just wear and tear. So an Ikea kitchen lasts 3 years. They have closed my file and put Deadlock on it. Seems a lot of people had same problem, any advice please? Anybody had success getting Ikea to accept responsibility?
Thank you

Greta_Sharbo

Did you not like the previous thread any more?
What answer are you looking for?

esmemog

Thank you.
really looking for advice from anyone who has had similar experience with Ikea and got replacement/compensation. Has anyone taken them to court or got help from Ombudsman and how long does all that take?

pinkshoes

Are there any in particular that are peeling? Or all of them.

We had peeling cupboard doors with a ktichen supplied by a builder, but turns out the heat shield around the oven was insufficient so the high temperature caused them to peel.

I think I would get an independent kitchen expert to do a report then use this to send a letter before action to Ikea.

Can you post a photo?