concert tickets worry

magali

My boyfriend purchased 2 concert tickets 3 monts ago for £100, the seller had 100% good feedbacks and said he would send them asap as he get them.
We waited and checked his statut because we still have no news, the concert is for beginning december.
His statut appear as non ebay member anymore, we email him to ask him if he got some news about the tickets but he still didn't get back to us.
We payed by cheque so I think we cannot get any kind of insurrance in case we don't get them!
We have his adress where we sent the cheque (but who know if it is his adress?)
What do you think we shoud do?

GregtheHammer

If the seller is no longer registered that is a major worry. You could try using the address you sent the cheque to for a contact telephone number. I assume the cheque has been cashed?

Apart from that the only other option I think would be the police.

Had this seller suddenly received a lot of negatives before becoming non registered?

magali

the cheque is cashed, no negative comments on his profile.

custardy

it could be as simple as he is behind in his ebay fee's however it is a major issue with buying tickets in advance.

missyg_3

I'd send him a letter immediately by recorded delivery, enquiring about the status of your tickets, saying you are extremely concerned that he does not appear to be on ebay anymore. Provide your full contact details and ask for his. Ask for a response within 7 days. Keep copies of your letters.

If you hear nothing, send a stronger worded letter saying you have lost confidence in this transaction and require an immediate refund.

It does look a bit iffy. If the concert gets closer and there is still no contact from your seller, perhaps go to Citizen's advice and see if there is anything else you can do?

navig8r

If you have his Surname,you already have his address try bt.com directory enquiries,its worth a try.
you could also contact the ticket sales outlets to see when the tickets are/were being sent out to puchasers as they are often not sent until a short time b4 the concert.

Dave

soolin

You have no comeback at all through ebay as you used a cheque which is not a payment method now covered (only paypal is). You are also well out of time for any other sort of complaint anyway as ebay require sellers to be able to despatch goods within 30 days of auction end, so seller may have been suspended due to that infringement. This is also one time that paying by paypal would not have helped either due to the time frame.

Your only hope is to track down the seller using the address you have, but be prepared for the address to be merely a drop address where the owner says they don't know the person. Without a full name and address you can't even go to small claims, all you can do is try the police as a last resort.

PandaPants_2

Its actually against ebay rules to sell an item you wont be able to send within 30 days, its to prevent this kind of fraud.

If he lives nearby i would pay him a visit... :rotfl:

GregtheHammer

Any further news on this? Have you tried getting in contact with them?

missyg_3

OP, please update us? Any news?