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problem applying for Nationwide FlexDirect

I've tried 3 times now to apply online and each time I get halfway through and a message from the website comes up saying there has been a 'technical' error and I have to go back to the start. Has anyone else had this problem and if so how did you solve it??

Thanks
"For every complicated problem, there is always a simple, wrong answer"

Comments

  • I opened one last week with no problems. Probably a temporary website issue so I'd try back again later today or tomorrow or call customer services.
  • Vortigern
    Vortigern Posts: 3,306 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    k6chris wrote: »
    ... there has been a 'technical' error and I have to go back to the start. Has anyone else had this problem and if so how did you solve it?
    Try using a different browser.
  • badger09
    badger09 Posts: 11,686 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Clear browsing history & cookies first.

    If you have an adblocker installed, disable that, then try again.

    I've found ABP plays havoc with some online banking pages using Chrome:cool:
  • Glen_Clark
    Glen_Clark Posts: 4,397 Forumite
    I had this problem when trying to open an ISA whilst logged in to my mums account. Tried next day, same problem. Phoned customer services, they told me it was a website issue, and to log out and apply from the front page link like a new user. That worked :)
    “It is difficult to get a man to understand something, when his salary depends on his not understanding it.” --Upton Sinclair
  • k6chris
    k6chris Posts: 787 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Thanks all - turns out to be a browser issue, used MS Explorer and all was OK. Googling the exact error message lead to a thread on this form going back 2 years - some things never change!
    "For every complicated problem, there is always a simple, wrong answer"
  • Just check your credit report next month.

    I had same when applying with NatWest last year and ended up with THREE hard searches on my record, even though I only applied for ONE Reward account, and even then with NO overdraft!

    Tried to get the record amended but nearly a year on and they still show.

    Will drop off in Feb 2018.
  • I had the same a while back - phoned them up and the application had actually gone through and I received my welcome letter, card and pin within 10 days or so of it all
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