New car purchase - Price change after contract signed

agrinnall

n217970 wrote: »

Point still valid.

Absolutely. Neither company makes a vehicle I'd be interested in, with the possible exception of a GT-R.

Herzlos

agrinnall wrote: »

Absolutely. Neither company makes a vehicle I'd be interested in, with the possible exception of a GT-R.

Your loss, and completely off topic. The OP isn't asking opinions on cars, just finance.

arcon5

loskie wrote: »

sounds like they may have added paint protection on to boost their commission without telling you.

Does it???

MobileSaver

morty192 wrote: »

What are my rights at this point? ... "we are delighted to confirm that the below proposal has been accepted under the following terms".

The checking question is what are the "following terms" they refer to? If, like a mortgage for example, the terms say subject to further checks etc. then all you can do is cancel and get your deposit back or agree to the higher price.

peter_the_piper

""Have just received a phone call to be told that the finance company have changed the terms. They were unwilling to offer 0% over five years but the dealer has, so he claims "fought back" on that as it was allowed through the system, once for the quote and then again to complete the order. They have talked them down a bit but the price has still increased by roughly £400 (larger deposit and then increased monthly fee).""
Don't believe this for one minute, my opinion its another sales ploy to squeeze more money from the OP. Either pass the ball back to them saying "no thanks" or get your money back and walk away, would be my advice.

IamNotAllowedToUseMyName

The other aspect is what where the dealers advertising at the time?

If they had prominently advertised that they were doing 0% finance over 5 years then even if subject to conditions, if these conditions aren't blindingly obvious (such as being able to afford the payments) then they can't turn round and say "We only really want to offer 0% over 3 years."

While they quite reasonably can refuse finance if their terms for offering it are not met, I'd be very suspicious of finance still being available over similar terms at a higher price, which clearly suggests that the buyer has not failed an able to pay test, but may have failed a risk hurdle, assuming everything else was done properly.

Given the tight rules about finance these days, it sounds a bit like the dealer was perhaps not playing by the rules (perhaps the buyer is paying full list and so the dealer was keen to close the deal by pushing the finance beyond what he was supposed to for example).

If the OP had the zero % offer in writing, and it has been withdrawn with a similar offer at a higher price replacing it, then I think something dodgy has gone on. A formal complaint would be worth making, though it might not help in the short term, and the process to get through to the ombudsman would be tedious.

If the OP had been rejected from an advertised offer unreasonably, then a complaint to ASA might be worth it.

I work on the principle that if I've been diddled, then there are three parts, one trying to get undiddled, stopping others from getting diddled. and giving the diddler as much grief as possible!

morty192

“Not quite so, perhaps the OP hasn't given the full details, I know someone who wento buy a car the one she wanted the sales rep said she may not get accepted for the finance and then offered her another model of the same car, perhaps the deposit was subject to acceptance.“

Nope deal was accepted and I even have a delivery date for the vehicle. They contacted me today to say it’s very unusual and they are still arguing with the finance company as the system let them do it and they hope to get back to me with good news later today.

Begs the question why they even told me before getting a certain answer, really.

Tilt

At this point (while dealer/finance co thrash it out), I would make clear to the dealer that unless they can honour the original deal, you will walk away and will require your deposit back.

I think you will find, that will work.

morty192

Received a phonecall at 4.50pm from the dealer. They are going to honour the original agreement. So either they are paying the finance company the extra they need or it is something much more bizarre.

Strange that less 24 hours after they phoned me they were able to solve the problem. Have to wonder why I even had to know lol

peter_the_piper

They found you would not keel over and rather than losing the deal (commission) they went back to the deal.
Just my take as I'm not a trusting person.