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FTB - is my solicitor to blame?
noybbb
Posts: 10 Forumite
Hello everyone, just looking for a bit of advice.
I completed on a purchase 2 months ago as a first time buyer, and am yet to receive my help to buy ISA from my solicitor.
This morning I called her and it turns out that the ISA bonus cant be claimed because I closed my ISA account 4 days after completion. Apparently the ISA has to be closed before completion...
My solicitor never told me this before completion... in fact in a previous phone call she told me that the ISA can be claimed up to 12 months after completion, and made no mention of when the ISA account needs to be closed. So based on this conversation I assumed there was no rush in getting the account closed before completion which is why I closed it 4 days after completion.
For the past 2 weeks I have sent multiple emails to my solicitor regarding this and they have all been ignored. However, in this time other emails relating to other matters have received replies. Can this be considered as an admission of guilt (or something similar)?
Is the solicitor at fault here? Has she failed to advise me properly? Or is my ignorance at fault? I would expect the solicitor to advice me and look out for my interests in the appropriate way, especially as a first time buyer... This is what she has been hired to do.
Is there anything I can do to get my ISA bonus? Can I realistically expect compensation if I make a complaint?
Thank you.
I completed on a purchase 2 months ago as a first time buyer, and am yet to receive my help to buy ISA from my solicitor.
This morning I called her and it turns out that the ISA bonus cant be claimed because I closed my ISA account 4 days after completion. Apparently the ISA has to be closed before completion...
My solicitor never told me this before completion... in fact in a previous phone call she told me that the ISA can be claimed up to 12 months after completion, and made no mention of when the ISA account needs to be closed. So based on this conversation I assumed there was no rush in getting the account closed before completion which is why I closed it 4 days after completion.
For the past 2 weeks I have sent multiple emails to my solicitor regarding this and they have all been ignored. However, in this time other emails relating to other matters have received replies. Can this be considered as an admission of guilt (or something similar)?
Is the solicitor at fault here? Has she failed to advise me properly? Or is my ignorance at fault? I would expect the solicitor to advice me and look out for my interests in the appropriate way, especially as a first time buyer... This is what she has been hired to do.
Is there anything I can do to get my ISA bonus? Can I realistically expect compensation if I make a complaint?
Thank you.
0
Comments
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It's deja vu all over again...Not even wrong0
-
It's deja vu all over again...
Isn't it just?
https://forums.moneysavingexpert.com/discussion/57534660 -
Lol - I'm sorry, I'm just looking for more opinions
And practical advice0 -
lol - I'm sorry I'm just looking for more opinions
Were the answers you received before not the ones you wanted ?
Would it make you feel better if someone told you that you were due a full refund on the house cost, deposit, stamp duty and solicitors fees together with significant compensation for your troubles ?0 -
Yep. It's the only option.You had practical advice from Kingstreet in post #12 in your original thread.I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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