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Kaspersky Antivirus

I have had this via Barclays and used for over 10 years on Monday I requested renewal entering my banking membership number and got an email back saying I will shortly be getting an acitvation code in past years this has been in minutes.

I still have not got my code!

What do I do now I need to renew speaking to Barclays they appear not to have a clue what to do?

I am an existing user of many years

Can I continue with no protection?

What other alternatives are there?
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