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FAO Custardy - Sorting Office
Ms_Chocaholic
Posts: 13,397 Forumite
Hi
I'm trying to contact my local Sorting Office as I want to compliment are postie; he's only been on the round about 6 months but he's great. The last one was a bit of a sleaze-bag (don't know if that's why he was taken off the round) and far too over friendly but this current one is friendly yet professional.
The thing is I can't get through on the phone line, it rings about 3/4 times and then goes to ansaphone stating that if you want a redelivery then do this, that and the other.
I did manage to get through on the line the other day but the Manager wasn't in and all attempts to get through again to try and catch him have failed.
Thanks
Ms Choc x
I'm trying to contact my local Sorting Office as I want to compliment are postie; he's only been on the round about 6 months but he's great. The last one was a bit of a sleaze-bag (don't know if that's why he was taken off the round) and far too over friendly but this current one is friendly yet professional.
The thing is I can't get through on the phone line, it rings about 3/4 times and then goes to ansaphone stating that if you want a redelivery then do this, that and the other.
I did manage to get through on the line the other day but the Manager wasn't in and all attempts to get through again to try and catch him have failed.
Thanks
Ms Choc x
Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
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Comments
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Can you go to the delivery office?0
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I could but it's about 8 miles (16 return) so I was hoping to be able to get through on the phone as there's no guarantee the manager will be in when I get there.Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time0 -
AFAIK you don't need a manager to lodge a complaint/praise. My DO is double the distance and I do go there when I need to, like you, it has a phone number that seems to have a mind of it's own.
You could write to them.0 -
theonlywayisup wrote: »AFAIK you don't need a manager to lodge a complaint/praise. My DO is double the distance and I do go there when I need to, like you, it has a phone number that seems to have a mind of it's own.
You could write to them.
Yes that was my next option, putting pen to paper. ThanksThrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time0 -
Presumably if you write to them. you can send it Freepost?0
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Hi
Does your sorting office have a website?
If they do they may have a compliments/comments/complaints section where you could contact them via emailFind out who you are and do that on purpose (thanks to Owain Wyn Jones quoting Dolly Parton)0 -
You'd be better off contacting Royal Mail customer services. They will e-mail the delivery office manager directly.0
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