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Problems starting MS Outlook after windows update

Update took a long time to complete,

After update, I cannot start outlook. I keep getting the message 'My Outlook does not open, i get the message "cannot start microsoft outlook, outlook requires outlook express 4.01 or greater. '

Can anyone please help.

Comments

  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 6 December 2017 at 6:15PM
    Instructions:
    1. Click Start>Run>type regedit and hit Enter. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components{44BBAB40-CC51-11CF-AAFA-00AA00B6015C}.
    2. Highlight the registry key and then locate the REG_DWORD values IsInstalled under Microsoft Outlook Express 6 and MailNews. If either of the values are set to 0, change them to 1. To do this, right click on the REG_DWORD values and select Modify. In the Value Data form field, enter 1 and click OK. Close out regedit and start Outlook.
    3. But wait! I have the registry key {44BBAB40-CC51-11CF-AAFA-00AA00B6015C} but it's in a folder called AutorunsDisabled listed at the bottom of Installed Components. Good; this step applies to you then. Download and install the program Autoruns listed in the resources section (or if you ran Autoruns, run it again).
    4. Locate the file Autoruns.zip. Right-click the file and then click "Extract All..." and save the file in the default location. Click the "Extract" button. The Autoruns folder opens. Double-click Autoruns.exe. Click "Run." Now, locate the registry key mentioned in Step 1. Place a check next to each entry of Outlook. Close out of Autoruns and double-click on your Outlook icon to start Outlook.


    Download for the Autoruns program :-
    https://www.bleepingcomputer.com/download/autoruns/




    Or - system restore
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    Thanks.

    I have the key 44BBAB40-CC51-11CF-AAFA-00AA00B6015F.

    Any ideas.
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    Still not working so bumped for any more suggestions to fix.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    What version of office are you using ?
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    AndyPix wrote: »
    What version of office are you using ?

    I think that it is Office 2002.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Jeez


    Ok, uninstall that


    You have a key and a download link for office 2007 pro in your inbox
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    AndyPix wrote: »
    Jeez


    Ok, uninstall that


    You have a key and a download link for office 2007 pro in your inbox

    Many thanks for your help. Much appreciated.
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