Bicester Return

societys_child

I agree with post #7, why not just sew it back on?

WALK9763

Well I will try and get it sewn it back on but I don't think that will work - it's fine silk.
Thanks for all your suggestions - I appreciate them all - it's just annoying when you spend so much money on something and then discover it's difficult to resolve a problem that arises with it ......
It's not Bicesters fault that I'm 2 hours away, but it's most definitely not my fault that they have sold me an expensive and duff blouse that I potentially won't be able to get a refund on!!

theonlywayisup

WALK9763 wrote: »

Well I will try and get it sewn it back on but I don't think that will work - it's fine silk.
Thanks for all your suggestions - I appreciate them all - it's just annoying when you spend so much money on something and then discover it's difficult to resolve a problem that arises with it ......
It's not Bicesters fault that I'm 2 hours away, but it's most definitely not my fault that they have sold me an expensive and duff blouse that I potentially won't be able to get a refund on!!

No it's not their or your fault, but the fact remains, you have to send it/take it back to the store you purchased from. I am sure they didn't intentionally sell you a duff blouse....

pinkshoes

Most of Bicester Outlet's customers are from afar, many foreign visitors, so they should be used to distance returns.

If they have asked you via email to return it then do so by post with tracking. Keep a scan of your receipt.

Do they need the card to refund?? Or do they have a replacement?

I tend to avoid Bicester village like the plague and spend less than £140 a year on my clothes!

hollydays

You could ring the contact centre at Bicester about the phone
https://www.bicestervillage.com/en/footer/company/contact/