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Parking eye appeal

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  • Hi,

    I am after some advice. I got a ticket from Parking Eye last year and since lost an appeal against them via POPLA. POPLA did not address any of my questions and nor have Parking Eye.

    Background

    I did not park in the car park but i did enter it to get off a one way, two lane road to ask for directions, I was in the car park for 11 mins and a few seconds. I was slapped with a parking charge. I asked for evidence of parking and they failed to provide, just showing time of arrival and leaving. I pulled into the car park due to safety of the car and occupants due to the nature of the road.

    They claim I have agreed to the terms and conditions, they cannot provide evidence of this either, again I saw not information board / sign due to the fact of looking for a place of safety to pull over and ask for directions.

    The car park would have been 80 pence for 30 mins. Popping in for directions I would not have thought would have caused such issues.

    I did not take any parking space up either.

    Parking Eye took three months to issue me with a ticket / fine which is outside their policy. Again I argued the case on this and neither Parking Eye or POPLA addressed this nor given any reasons for the delay.

    POPLA ruled in favour of Parking Eye and I heard no more. Now Parking eye have sent me a court action letter to pay £85.00 plus court costs and solicitor costs. I have recently been made redundant in January, I am on the dreaded Universal credit and get paid £286 per month. They have not accepted my financial statement and still seeking £85 costs within 14 days. They claim I have refused to pay in which is not correct, I have though asked for justifications for the cost of the ticket for 1.5 mins that they are charging me for plus the time difference of issuing a ticket.

    Can anyone advise what my rights are and how to fight this case? I cant afford a solicitor, I not be able to get down to Chorley for the court case as I do not have the funds. If I do not attend, it goes against me.

    Thanking you in anticipation for any help or advise to be given.
  • Beckie1406
    Beckie1406 Posts: 22 Forumite
    When I had a ticket I appealed to pools and won. I was the registered keeper of the car but never admitted who was driving. I also had a 'golden ticket' which meant I got out of it. There's lots of info in the forum on those.
    Parking eye sent photos of me in a space so surely they should provide with this evidence.
    Just wanted to say good luck and hopefully someone with more experience can shed more light
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