I didn't realise this is an issue until just now.....

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trying to buy a gift of perfume and send it to a colleague as a xmas gift who lives the other end of the country.
tried debenhams online as they advertise the perfume i wanted as a gift but after going thru all the stages of purchase the last button to press is the 'pay now' one.
hold on, i'm thinking, i must have missed where you can type a few words to the recipient like 'merry xmas from xxx' but no there is no facility for this. called customer services in case i'm being thick but no, this is not something they can do!!
so cancel the purchase and....
log onto the fragranceshop.co.uk web site. heavily advertising the xmas gift angle so go thru all the hoops of purchase here, even opting for gift wrapping in a giftbox and once again cannot find where to leave a message to recipient.
phone their helpline (hang on for 15 mins) to be told, sorry we don't offer that service, it's something we are considering.
For a giftwrapped item at xmas?!!!
either i'm being unreasonable or stupid, but wouldn't you think if you're offering to send a gift as a seller, there would be a way of letting the receiver know who has sent it?
or is it just me?
tried debenhams online as they advertise the perfume i wanted as a gift but after going thru all the stages of purchase the last button to press is the 'pay now' one.
hold on, i'm thinking, i must have missed where you can type a few words to the recipient like 'merry xmas from xxx' but no there is no facility for this. called customer services in case i'm being thick but no, this is not something they can do!!
so cancel the purchase and....
log onto the fragranceshop.co.uk web site. heavily advertising the xmas gift angle so go thru all the hoops of purchase here, even opting for gift wrapping in a giftbox and once again cannot find where to leave a message to recipient.
phone their helpline (hang on for 15 mins) to be told, sorry we don't offer that service, it's something we are considering.
For a giftwrapped item at xmas?!!!
either i'm being unreasonable or stupid, but wouldn't you think if you're offering to send a gift as a seller, there would be a way of letting the receiver know who has sent it?
or is it just me?
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I would get it sent to me so I could wrap it and enclose a note or card personally and then send on to them.
I'd imagine the OP was trying to reduce or cut out postage fees- having an item sent to the OP would mean one set of postage fees, sending it out to a friend would add a separate set of fees and that is without considering the items the Royal Mail will not deliver which on my last check did include perfumes.
i get what you are saying sarah but it rather defeats the purpose of buying gifts online if when you send them you can't even add a note so that the person receiving them knows who sent it.
Royal Mail say they don't allow perfume to be posted - from their 'prohibited' list: https://personal.help.royalmail.com/app/answers/detail/a_id/96/~/prohibited-goods---personal-customers
I get what you mean but I would rather add a personal touch rather than them just receive an unwrapped gift with a typed out card.
Each to their own though.
Does seem a missed opportunity by the retailers.
Same here and I sent aftershave yesterday and they just stuck the label on.
If you click "Perfumes & Aftershave" you'll see it can be sent in UK subject to restrictions
It's not an unwrapped gift though. that's just the point. they offer a gift wrapping service as an 'extra'. so the item arrives in a gift box but with no way of adding a card or even a note to say who sent it.
ideal foe valentine's day i suppose!!
It does seem a bit silly gift wrapping but no option to put a note in it I must admit !