Windows 7 update blank screen

GeeBee38

Hi, just checking for updates as i usually do, and it's a blank screen, i have run updates before and they are all up to date

I have checked services and windows update is running, so i can't work out what's wrong?

I have windows 7 32 bit

Any help please? Thank you

forgotmyname

There are several services related to windows updates.

Firewall possibly blocking it.

Susie_Richards

Mine was exactly the same today.


Open Control Panel.

Under the heading System and Security:

Click the Link Find and Fix Problems.


That worked for me!

AndyCF

Susie_Richards wrote: »

Mine was exactly the same today.


Open Control Panel.

Under the heading System and Security:

Click the Link Find and Fix Problems.


That worked for me!

Just to add to this, if anyone can't find it it is under the "Troubleshooting" section , then under "System and Security" and finally "Find and Fix Problems"

GeeBee38

Hi, Thanks everyone, i will try all the above and report back

GeeBee38

Thank you very much all, that worked a treat

Merry Xmas

Susie_Richards

GeeBee38 wrote: »

Thank you very much all, that worked a treat

Merry Xmas

Glad it worked for you too.

AndyCF

Meant to put in my post above (but forgot sorry!) after running the Troubleshooter if it seems no better or sometimes its worthwhile anyway:

Restart Windows, then re-try the Windows Update.

GeeBee38

Thank you, did that too

molerat

Just went to update my daughter's and showing the same. Just trying the fix now

edit : fixed it

Robisere

It's a Microsoft problem:
http://www.zdnet.com/article/windows-update-is-broken-for-some-windows-7-users/

More information (German publication)
http://borncity.com/win/2017/12/05/windows7-fix-broken-update-error-0x80248015-12-4-17/

When I accessed Control Panel --> Windows Update, I was faced with a revolving blue circle and a frozen PC. After 30 minutes of no success, I restarted the PC and left Update alone. I have Windows Updates set to Let Me Choose when to update.

I am not going back to Updates until Microsoft releases a Fix.