Halifax Overdraft Fees

[Deleted User]

Hello

I'm a bit confused and wondered if anyone can help. I have a current account with Halifax and need some help understanding overdraft fees.

They've been charging me the daily fee based on every £7 I borrow, which I understand is a newish development. But, I've just checked my account and have found they've charged me for the month, too, at £1 per day that I've been in my overdraft (which is planned; I've not gone over it). Rather inconveniently, this has left me with nothing to live on until I get paid next week.

Surely I shouldn't be paying two different daily fees for my overdraft? I've reviewed their site and it makes no mention of this £1 daily fee in their overdraft guidance. Obviously I'll be giving them a call, but I wondered if anybody else has had this problem, or if I'm missing something?

YorkshireBoy

The £1 per day charges are for October, under the old charging method, ie a month in arrears as they've always been.

The new daily charges are for November, when they started.

So there's a 'double cost' month (a catch up)...but don't forget you had a 'free' month (or even two!) when you first started using your overdraft facility.

[Deleted User]

They even have a message on their customer service line stating the changes to their overdraft fees, so this really makes no sense at all.

[Deleted User]

YorkshireBoy wrote: »

The £1 per day charges are for October, under the old charging method, ie a month in arrears as they've always been.

The new daily charges are for November, when they started.

So there's a 'double cost' month (a catch up)...but don't forget you had a 'free' month (or even two!) when you first started using your overdraft facility.

Oh, I guess that makes sense. Thanks. The account had been under their Control service though, where my overdraft fees were waived. Hmm.

YorkshireBoy

Power_Kitten wrote: »

Oh, I guess that makes sense. Thanks. The account had been under their Control service though, where my overdraft fees were waived. Hmm.

I thought "Control" waived unplanned overdraft fees, not planned overdraft fees?

[Deleted User]

YorkshireBoy wrote: »

I thought "Control" waived unplanned overdraft fees, not planned overdraft fees?

I'm not sure, to be honest. I had contacted them to report financial difficulties and they may have waived charges due to that as a goodwill gesture, rather than their Control rules.

jonesMUFCforever

I thought Control was £10 per month to avoid bank charges ie no returns fees or unauthorised borrowing fees.
I didn't think you could get an overdraft facility if you used the Control facility.
As these charges have now been abolished there is no need for this facility and the £10 charge has now gone.