Gas leak advice!

Beaut.bebe

We did what we were advised to do by NHS.

Pixie5740

I still don’t get it. You were so concerned about a gas leak that you took your family to A&E but never thought to type “gas leak” into a search engine?

As for never being told about the gas emergency number there are adverts on television anc it’s quite possibly on your gas meter as well. In other words is readily available.

Red-Squirrel_2

Beaut.bebe wrote: »

Thanks everyone that genuinely did help - pinklady im looking at you my lovely!

Excuse me? So my post giving you the emergency gas leak number and the link to instructions on what to do in the event of a gas leak in the future, that wasn't genuine help?

Don't know why I bothered, maybe you'd prefer to just crack on and wait till the house blows up next time.

IAmWales

You don't know what to do if you smell gas? :eek:

Even if you didn't know, Google would have told you in seconds. The leak is the responsibility of the LL to resolve, but your lack of fundamental knowledge is no one's fault but your own.

Pixie5740

Red-Squirrel wrote: »

Excuse me? So my post giving you the emergency gas leak number and the link to instructions on what to do in the event of a gas leak in the future, that wasn't genuine help?

Don't know why I bothered, maybe you'd prefer to just crack on and wait till the house blows up next time.

There’s no helping some people. Searching “gas leak” online was beyond the OP’s capabilities as was looking on the Gas Safety Register’s website about how to make a complaint.

lincroft1710

Beaut.bebe wrote: »

Bearing in mind we were sent home without any major issues, is it worth trying to bring a case against this company? For the fact that that man should be struck off the gas safety register alone but also for the emotional stress that my twins (although they won’t remember!) and myself went through. Seeing my seven week olds going through it all was quite distressing!? Any advice would be greatly appreciated! (Also, depending on the leak volume, our gas bill will surely be affected which I do not want to pay for!!).

Unfortunately your error of judgement in not ringing the gas emergency number has caused most of your problems. Emotional stress? Well you had a stressful 24 hrs, nothing permanent and not practical to sue for compensation.

If the gas fitter was incompetent then this should be reported to Gas Safe. Fortunately your gas bill won't be significantly higher, if it had been then you and your family would no longer have any cares or worries.

Red-Squirrel_2

Pixie5740 wrote: »

There’s no helping some people.

You're probably right. Glad I don't live next door! :eek:

AdrianC

Beaut.bebe wrote: »

So basically we found out yesterday that a gas engineer our estate agents sent round (we rent privately, me myself and my newborn twins) had left us with a gas leak when he fixed our hob last week. We thought we smelt gas on and off but when my parents came and mentioned it without us even saying anything about gas we knew we weren’t imagining it so called the EA to get someone out. Firstly they wanted use to wait four more days until the following Tuesday even though we said we could actually smell gas and had newborns in the property as well as ourselves. They then said they’d come the same day if they had time!! After much pushing by my husband, they agreed to come out that day and found a gas leak in the hob. They had to turn off the hob as they had no idea which part was leaking apparently. Unfortunately it was the same company so we are reticent whether they actually did the second job correctly or not!

Is there still a gas leak? No? Then they did.

We took the twins to A&E where we spent 8 hours having my seven week old twins with cannulas in their arms and bloods being taken for carbon monoxide tests.

CO is a gas. "Gas" is a gas - methane. They are not the same gas. When you burn methane, CO can be one of the combustion byproducts, but only if the burning is incomplete. You weren't burning the methane. There would have been no CO.

the emotional stress that my twins (although they won’t remember!)

I give in...

Norman_Castle

Beaut.bebe wrote: »

- Nobody at any point gave us a number for a gas leak hotline. I wasn’t aware of one, I’ve never had a gas problem before and have never been told about it. Ignorance of something can’t really be classed as ‘fannying about’. We did what we thought was right at the time. I will keep the number handy for the future.
- Our gas alarm never went off, the tester button works fine.

Find your gas meter. There will be a lever where you can turn the gas off. Knowing where this is will be handy for the future. If you cannot find it ask the gas fitter on their next visit.

By gas alarm do you mean carbon monoxide alarm? These alert you to high carbon monoxide levels, not gas leaks. The smell of gas alerts you to gas leaks.

We did what we were advised to do by NHS.

Likely to be a misunderstanding. Either you or them confused a gas leak with a carbon monoxide leak.

Typhoon2000

Any ways, if your family had high level of CO if wasn't coming from the gas leak that you smelt. Capping off the hob won't help with carbon monoxide ( it well help prevent an explosion though).
There must be a faulty working appliance ( boiler is usually the chief culprit) or a blocked chimney in your property. So I wouldn't go back without getting it investigated and finding the cause for the excess carbon monoxide.