JackieHaz

JackieHaz

I had a real shock today, I got a Notice of intended court action for an unpaid parking charge for £149.99. The letter was from Debt Recovery Plus Ltd, acting on behalf of their client Highview Parking Ltd. I was really shocked because I had not received a parking ticket, or a letter from Highview Parking Ltd. The letter from Debt Recovery Plus Ltd said they had sent me two previous letters, but I had not received them. The letter received today only had part of my address. I have contacted both parties to find out who I could appeal to, but each party said it was the end of the road and I had to pay the fine. The alleged transgression was said to have occurred on the 16th February 2016, at my workplace in a Hospital Car Park. For professional reasons I would not have ignored any ticket attached to my car. Can you suggest a way forward? Any suggestions greatly received, Jackie

Umkomaas

1. Have you changed address in the time period between the parking event and now?

2. Complain to PALS (Google it) at the hospital and ask them to intervene.

3. Complain to the BPA and the DVLA that you’ve received nothing from HV and you’re unable to access ADR (Google!) despite the CRA 2015 (Google!) providing you legally with access for up to 12 months.

steve.c@britishparking.co.uk

david.dunford@dvla.gsi.gov.uk

4. Ignore DRP - they are powerless, see the NEWBIES FAQ sticky, post #4.

pappa_golf

Umkomaas wrote: »

1. Have you changed address in the time period between the parking event and now?

2. Complain to PALS (Google it) at the hospital and ask them to intervene.

3. Complain to the BPA and the DVLA that you’ve received nothing from HV and you’re unable to access ADR (Google!) despite the CRA 2015 (Google!) providing you legally with access for up to 12 months.

steve.c@britishparking.co.uk

david.dunford@dvla.gsi.gov.uk

4. Ignore DRP - they are powerless, see the NEWBIES FAQ sticky, post #4.

The alleged transgression was said to have occurred on the 16th February 2016,



12 mths from incident , or 12 mths from letter from DRP?

Half_way

Familirise yourself with the NHS parking principles, in particular with the secion on responsibility, should they try and fob you off about nothing to do with them

Umkomaas

pappa_golf wrote: »

The alleged transgression was said to have occurred on the 16th February 2016,



12 mths from incident , or 12 mths from letter from DRP?

Debatable. Press the button and see what jumps up!

nosferatu1001

The cra doesn’t deal with adr. That’s the adr regulations 2015. It diesnt mandate access, just suggests it.

Umkomaas

nosferatu1001 wrote: »

The cra doesn’t deal with adr. That’s the adr regulations 2015. It diesnt mandate access, just suggests it.

Yep, my mistake. Thanks for the heads up.

The full title is:

Alternative Dispute Regulation for Consumer Disputes (Competent Authorities and Information) Regulations 2015.

JackieHaz

Thank you all for coming back to me so quickly, to answer:-
No I have not changed my address.
The letter stated the offence happened on the 16th February 2016.
I have asked for the evidence and I was told that they cannot give me the photograph.
I worked as a nurse for 48 years, most of them at this NHS Trust, and they would have had my full address.
I haven't been to PALS yet, but will do so and will google all the abbreviations .
Once again thank you, I will come back to you with updates as the events unfold.

System

I haven't been to PALS yet

PALS is Patient and Liaison Services and won't be appropriate for staff. You would need Estates and Management Department as they are the most likely people to have hired the parking contractor.

If your Trust is PFI, it will be the Contracts Manager at the PFI vehicle.

You don't actually need to do anything about a "debt" letter as it is all nonsense designed to make you so worried you pay up.

Is this Warrington and Halton where Highview were found to be ripping off drivers who were never on the site in the first place.

JackieHaz

I was working in the Trust until March 2017, so it is amazing that I was not contact via my work contacts.

Johno100

JackieHaz wrote: »

I was working in the Trust until March 2017, so it is amazing that I was not contact via my work contacts.

The parking company have to get the information from the DVLA by reference to your registration number not via your employer. Depending on the nature of the transgression and how it was detected they may not even have been aware until you contacted them that you were an employee there.