We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Claims Company did not do all the work
CHRIS_mackenzie
Posts: 1 Newbie
ok so first I feel stupid that I involved them at all but I did. I did not expect the VAT which at 20% which means they want around half the the amount not the 30% I was expecting.
However, as I had numerous calls from the bank and had to complete their questionairre etc the claims company did not do all the work so do I have any chance of getting them to reduce their fee? The said they would take care of everything and they did not.
However, as I had numerous calls from the bank and had to complete their questionairre etc the claims company did not do all the work so do I have any chance of getting them to reduce their fee? The said they would take care of everything and they did not.
0
Comments
-
All any claims company will ever do is stick a stamp on your complaint and post it for you.
Only you were ever going to be able to answer the bank's questions. I'm afraid you're stuck with the bill now.0 -
All the CMC does is put the complaint template in the envelope and send it to the address on the bank's website that you would have sent it to had you done it. It is just a few minutes work for a CMC. However, that is what you are employing them to do.so do I have any chance of getting them to reduce their fee?
Parasites don't tend to be generous.The said they would take care of everything and they did not.
You were missold again.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
CHRIS_mackenzie wrote: »ok so first I feel stupid that I involved them at all but I did. I did not expect the VAT which at 20% which means they want around half the the amount not the 30% I was expecting.
However, as I had numerous calls from the bank and had to complete their questionairre etc the claims company did not do all the work so do I have any chance of getting them to reduce their fee? The said they would take care of everything and they did not.
The VAT is 20% of the fee, not 20% of the overall compensation.
30% + (20% of 30%) = 36%.
That's still a very expensive stamp you have paid for.I am an Independent Financial Adviser. Any comments I make here are intended for information / discussion only. Nothing I post here should be construed as advice. If you are looking for individual financial advice, please contact a local Independent Financial Adviser.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards