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My experience with premiere property lawyers

Hi

I want to share my experience with premiere property lawyers firm

They have several names as My home move or advanced conveyancing. They are recommended by purplebricks

The summary is... they do nearly nothing from you. I will elaborate now

First, they send you a really good quote, and a lot of documentation. You start filling it, you pay the initial payment for searches and... now, they are in control

Inmediately, they sent me a new financial statement that was more than £200 more expensive than the initial one. They said it was an estimation...

Regarding the rest of the process (still unfinished), they just send you documentation from land registry and the result of the searches carried out by a third party

When there is something unclear or when you need them to speak with sellers solicitors, you can be waiting weeks to have a response

So, my experience with them has been pretty bad. I feel like if I have done the whole process by myself, understanding documents (they don’t clarify the questions you have), searching for information, and asking the sellers the questions directly. In fact, as I said before, apart from providing that documentation (that you can access directly), they don’t provide any other service


Maybe it’s just me having a bad experience with them. Has anybody else had any experience with them?

Comments

  • We used them earlier this year - recommended as all could be completed online which we needed with very busy work schedules.


    Our experience overall was okay. As first time buyers, the whole thing was pretty straightforward between us and the vendor.


    what we did notice was - we had to research what everything meant ourselves.


    they were extremely difficult to get into contact with - never answering phone calls or phoning back etc.


    In the end, out exchange date was arranged between ourselves, the vender and estate agent as we were so sick of waiting for them!


    Wouldn't use or recommend to anyone in the future!
    #27 - Save 12K in 20189£/£ :T
  • Tiglet2
    Tiglet2 Posts: 2,698 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    I actually had a good experience with PPL, however I guess it depends on your expectations. I think they provided good value for money for an acceptable service. No, I didn't get updates all the time and did rely on the tracker telling me how far along we were. I spoke to my conveyancer whenever she needed to speak to me, but I wasn't chasing her every week. However, I am experienced in conveyancing so know the process and perhaps that helped in understanding how long things actually take, bearing in mind the various third parties involved in property buying and selling.
  • We too had an acceptable experience with PPL, everything as expected and had no problem speaking to my conveyancer or a member of her team.
    (AKA HRH_MUngo)
    Member #10 of £2 savers club
    Imagine someone holding forth on biology whose only knowledge of the subject is the Book of British Birds, and you have a rough idea of what it feels like to read Richard Dawkins on theology: Terry Eagleton
  • vicki2221
    vicki2221 Posts: 165 Forumite
    100 Posts Third Anniversary
    We used them 4 years ago when we bought our first house and I thought they were great. Granted I had nothing to compare them too as hadn't done it before. We asked if we could complete the day after exchange and they said no problem and sorted it all out to happen in time. They've sent me a really competitive quote to use them again for our house sale and I am tempted because of last time, but I also have read plenty of negative reviews too. Plus they might have changed in 4 years.
    Save £12k in 2018 #130 - £1200/£7,000
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