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Energy Transfer with outstanding debt?

Ive transfered to Bulb recently and have just had my EDF final bill of £2850. I was aware it wss high as I have always struggled to pay my energy bills. At one point they were higher than my mortgage for several years. I never changed suppliers because of my debt. But, maybe stupidly, ive just gone and done it online and changed to Bulb who are LOADS cheaper for me. I am going to make the dreaded phone call today to try and plead my case to have an affordable arrangement to pay this huge debt back but what are my rights? Do I have to pay it all at once or do they have to give me time to pay? I hate talking on the phone and get extreme anxiety over it so hopefully if I know what I can expect it will help. TIA
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Comments

  • molerat
    molerat Posts: 34,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The debt is immediately due now you have switched but they will most likely offer a payment plan.

    Have you actually switched or is this just a routine bill as with that level of debt they could block a switch ?
  • Thanks for the reply. I don't think it has transferred yet but im not sure. Bulb are meant to be supplying me from 10th December and my first payment to them is going out on 10th. I think I will try and find an email address for EDf and contact them to see.
  • PixelPound
    PixelPound Posts: 3,064 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    As said, it's immediately payable and your old supplier could block the switch. They may agree to a plan, but if you've always struggled would you be able to manage to repay. What you think you can afford to repay it at and what the energy company is willing to do may be wildly different. It could also be marked as defaulted and sold on in future.
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    Thanks for the reply. I don't think it has transferred yet but im not sure. Bulb are meant to be supplying me from 10th December and my first payment to them is going out on 10th. I think I will try and find an email address for EDf and contact them to see.

    I would be extremely surprised if EDF hasn't taken action to block the transfer given the amount of debt. You will not get a Final Bill until after the actual transfer and not before the transfer meter readings have been validated by an industry third-party. This can take up to 6 weeks from the date of the actual transfer of supply. Switching energy suppliers is not like taking out a new credit card and transferring the balance. If EDF has allowed the transfer to proceed, then the full amount is immediately payable on demand.

    Sorry - my post crossed with the above but the message is the same.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Is it too late for me to cancel the transfer from the Bulb end?
  • molerat
    molerat Posts: 34,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    When did you apply, you have a 14 day cooling off period to cancel.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Whatever you have received from EDF, it is not a final bill, as you are still on supply with them until 10/12. Hengus is correct: I cannot believe that they will allow you to switch with that huge amount of debt.
    No free lunch, and no free laptop ;)
  • It was 19th November
  • footyguy
    footyguy Posts: 4,157 Forumite
    1,000 Posts Combo Breaker
    edited 1 December 2017 at 3:03PM
    Ive transfered to Bulb recently and have just had my EDF final bill of £2850. ...
    ... I don't think it has transferred yet but im not sure. ....

    Well you've confused me. And you sounded so sure in your OP

    When you've worked out what you've done, and have sorted out your debts, consult a comparison site to find the best deal for you.
    In fact, even if you have to remain with EDF whilst you pay off your debt, it's still worth checking a comparison site to find the best EDF deal for you ... then contacting EDF and requesting that tariff :)

    The Debt Free Wannabe board can help you in how to pay off your debts.

    Good luck!
  • Just cancelled it! Thanks for your help!
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