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How to close a TSB account

Cuelebre
Cuelebre Posts: 2 Newbie
in Budgeting & bank accounts
I returned to live in Spain and I would like to cancel it
«1

Comments

  • Katiehound
    Katiehound Posts: 8,140 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I think you will need to put that in writing since you are no longer in the country.
    When I wanted to close an account (with HSBC) I just wrote a letter and handed it in to the local branch.
    Being polite and pleasant doesn't cost anything!
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82

    2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
    Knits:6covers,4hats,10mitts,2 bootees.
    Crotchet:61angels, 229cards=453 £158.55profit!!!
    2025 3dduvets
  • Cuelebre
    Cuelebre Posts: 2 Newbie
    I'm already living in Spain
    I could send from here?
  • System
    System Posts: 178,403 Community Admin
    10,000 Posts Photogenic Name Dropper
    Cuelebre wrote: »
    I'm already living in Spain
    I could send from here?

    Yes, write to the branch or mailing address then add Reino Unido (Regne Unit if in Catalunya) to the address.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Katiehound
    Katiehound Posts: 8,140 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If you are no longer a UK resident then I guess you wouldn't qualify for the account anyway.
    Do you have a debit card?
    If so think I would be phoning them to check what they want you to do. Clearly you wouldn't want to send a valid debit card through the postal system (unless it was cut up)
    Being polite and pleasant doesn't cost anything!
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82

    2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
    Knits:6covers,4hats,10mitts,2 bootees.
    Crotchet:61angels, 229cards=453 £158.55profit!!!
    2025 3dduvets
  • System
    System Posts: 178,403 Community Admin
    10,000 Posts Photogenic Name Dropper
    Katiehound wrote: »
    If you are no longer a UK resident then I guess you wouldn't qualify for the account anyway.
    Do you have a debit card?
    If so think I would be phoning them to check what they want you to do. Clearly you wouldn't want to send a valid debit card through the postal system (unless it was cut up)

    Ms Hound, a slightly bizzare comment.

    You don't need to send a debit card back in the UK.
    I doubt they'd suggest you do so from overseas.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Heng_Leng wrote: »
    Yes, write to the branch or mailing address then add Reino Unido (Regne Unit if in Catalunya) to the address.


    Surely that depends on which side of the Catalan fence you sit?
  • Vortigern
    Vortigern Posts: 3,311 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Cuelebre wrote: »
    I returned to live in Spain and I would like to cancel it

    Is there any cash in this account?
    - If so, you'll have to tell them where to send it.

    Is it overdrawn?
    - If so, you should settle the debt.
  • badger09
    badger09 Posts: 11,771 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Heng_Leng wrote: »
    Ms Hound, a slightly bizzare comment.

    You don't need to send a debit card back in the UK.
    I doubt they'd suggest you do so from overseas.

    Agreed
    Katiehound wrote: »
    If you are no longer a UK resident then I guess you wouldn't qualify for the account anyway.
    Do you have a debit card?
    If so think I would be phoning them to check what they want you to do. Clearly you wouldn't want to send a valid debit card through the postal system (unless it was cut up)

    And having left the UK does not necessarily mean that a person already holding it 'wouldn't qualify for the account anyway':cool:
  • Katiehound
    Katiehound Posts: 8,140 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 30 November 2017 at 8:51PM
    As I already said:
    Clearly you wouldn't want to send a valid debit card through the postal system (unless it was cut up)
    Well presumably if you close the account they want to know you have destroyed the debit card?
    Why is that bizarre?

    and for most UK accounts you need to be a UK resident? That's one of the first questions to establish your eligibility.
    Being polite and pleasant doesn't cost anything!
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82

    2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
    Knits:6covers,4hats,10mitts,2 bootees.
    Crotchet:61angels, 229cards=453 £158.55profit!!!
    2025 3dduvets
  • Katiehound
    Katiehound Posts: 8,140 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Heng_Leng wrote: »
    Yes, write to the branch or mailing address then add Reino Unido (Regne Unit if in Catalunya) to the address.

    and why are you adding spanish phrases in a letter to a UK bank?

    Surely that's also bizarre??!!
    Being polite and pleasant doesn't cost anything!
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82

    2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
    Knits:6covers,4hats,10mitts,2 bootees.
    Crotchet:61angels, 229cards=453 £158.55profit!!!
    2025 3dduvets
This discussion has been closed.
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