Royal Mail postage label help - purchased, but didn't print?

RainbowDrops

I feel I may have done a big fail, but hopefully someone can help.

I just sold an item and decided to buy the royal mail postage label via ebay.
I went through the whole process, paying via paypal.
But I think I may have clicked away from the final page, and now can't find the label to print.
Tried to go back through the process to find it, but it looks like it'll charge me again.

Any ideas how / if I can retrieve it? Or have I just lost £6.45?

martindow

Is this Click and Drop? If so go to Orders (at the top) and it should list orders you have made. If it's there click the red reference number on the left and you will see a button 'Re-generate paperwork' which should let you reprint the label.

If the order is not there I assume RM has not charged you for an abandoned order.

theonlywayisup

Have you tried looking on your "my ebay". I have a part on the selling page which is a link (called POSTAGE LABELS) taking me to any labels I have printed for Shutl. I'm guessing the postage via eBay is the same/similar.

RainbowDrops

theonlywayisup wrote: »

Have you tried looking on your "my ebay". I have a part on the selling page which is a link (called POSTAGE LABELS) taking me to any labels I have printed for Shutl. I'm guessing the postage via eBay is the same/similar.

Yes, after much panicking I found this yesterday.

Thanks for the helpful replies

theonlywayisup

Good to hear.