ECP Price Error

bris

Payment is computer generated automatically, the contract isn't formed until there is acceptance of the contract. Put simply your offer was declined.

HD1882

they are now emailing me asking for feedback on my recent service lol

Inner_Zone

HD1882 wrote: »

it was a joke...:T


I have read their terms and conditions and I'm not convinced by them...


3.2 No contract for the supply of Goods and/or Services ("Contract") will come into existence until we despatch the Goods, send you an email confirming that your Goods have been despatched or start performing the Services (whichever is the earlier).




while








6.2.2 While we try and ensure that all our prices quoted at the time of the Order are accurate, some prices may be incorrectly listed on our internal management systems and /or on our website. If we discover an error in the price of the Goods you have ordered we will inform you as soon as possible and offer you the Goods at the correct price. We are under no obligation to provide Goods or Services to you at an incorrect, lower price, even after we have acknowledged your order or despatched the Goods or started performance of the Services. If we cannot contact you, we will treat the order as cancelled. If payment has been made and you wish to cancel your order, you will receive a full refund of the price paid.


that doesn't seem right? one clause to cover another!


you just know that if the price error was the other way round they wouldn't be emailing me or giving me a refund.




as with 3.2 they “started performing the services” when they reviewed your order and decided that it was a pricing error. After all the very first step in fulfilling the order is the stock check.

Poor joke, gets used on there too regularly but not in jest.