Topcashback [Edited by ForumTeam]

Yorshireguy

I have been communicating directly with Support on this matter - they cannot even give me a time-frame for its resolution.
Issuing fake gift cards is a very serious matter and I am surprised that TCB isn't devoting a little more urgency to the problem.
.

Missmarie

It's not a scam. Pipe down.

absltypsdoff

Yes it is a scam in the way they deal with claims absolutely!!

Im an affiliate marketer and have good experience in this field.

They sit on claims and do nothing as they are keeping the money.

Its gross that they get away with this it should be exposed the problem is most people as is proven by some of those commenting do not understand how affiliate marketing works.

This is why TopCashBack fraudsters are getting away with ripping off their clients.

Every time you make a purchase it tracks back to TCB they then keep a record of this and will have proven cookie updates and email tracking to prove their client made the purchase.

Only rookie marketeers get lost with claims where they don't have the proper software to check their clients purchases. However a big company like TCB will have the latest and most powerful tracking systems going so this idea they lose claims is complete rubbish and a scam.

TCB are scammers but not necessarily in the way suggested.

They are thriving on their clients ignorance.

They make me work hard threatening them before they pay out many times over and you get the feel-instinct they are sitting their fat butts just gloating at making their clients suffer for money they are owed it is a scam just people are ignorant to how affiliate marketing works.

They prove time and time again they are not paying out so something should be done about this large scale fraud.

BartyBoy

I had an untracked cashback with an eBay transaction a week ago. When I lodged a missing cashback claim to topcashback (TCB), they told me I could only claim for a cashback based on the price that I paid minus VAT. I told TCB the item that I bought was a second hand item, therefore there was no VAT to it. But TCB still insisted I should only get my eBay cashback minus the VAT on the final sale price.

Interestingly, my other recent 'tracked' eBay cashback are all calculated in the full price that I paid on eBay. So why did TCB lie about the eBay cashback can only be based on the final sale price minus VAT?

The way that they process claims is definitely 'dodgy'!

DCFC79

absltypsdoff wrote: »

Yes it is a scam in the way they deal with claims absolutely!!

Im an affiliate marketer and have good experience in this field.

They sit on claims and do nothing as they are keeping the money.

Its gross that they get away with this it should be exposed the problem is most people as is proven by some of those commenting do not understand how affiliate marketing works.

This is why TopCashBack fraudsters are getting away with ripping off their clients.

Every time you make a purchase it tracks back to TCB they then keep a record of this and will have proven cookie updates and email tracking to prove their client made the purchase.

Only rookie marketeers get lost with claims where they don't have the proper software to check their clients purchases. However a big company like TCB will have the latest and most powerful tracking systems going so this idea they lose claims is complete rubbish and a scam.

TCB are scammers but not necessarily in the way suggested.

They are thriving on their clients ignorance.

They make me work hard threatening them before they pay out many times over and you get the feel-instinct they are sitting their fat butts just gloating at making their clients suffer for money they are owed it is a scam just people are ignorant to how affiliate marketing works.

They prove time and time again they are not paying out so something should be done about this large scale fraud.

Report it to Action fraud then.

Rainbowgirl84

Never had a problem with TCB that hasn't been sorted PDQ. £24 cashback paid to me in the last week alone.

DCFC79

Rainbowgirl84 wrote: »

Never had a problem with TCB that hasn't been sorted PDQ. £24 cashback paid to me in the last week alone.

Same, not as much as yourself but still pretty good service from TCB.

Voyager2002

BartyBoy wrote: »

I had an untracked cashback with an eBay transaction a week ago. When I lodged a missing cashback claim to topcashback (TCB), they told me I could only claim for a cashback based on the price that I paid minus VAT. I told TCB the item that I bought was a second hand item, therefore there was no VAT to it. But TCB still insisted I should only get my eBay cashback minus the VAT on the final sale price.

Interestingly, my other recent 'tracked' eBay cashback are all calculated in the full price that I paid on eBay. So why did TCB lie about the eBay cashback can only be based on the final sale price minus VAT?

The way that they process claims is definitely 'dodgy'!

There is something wrong with the way your other eBay cashbacks have been calculated. Cashback should be based on what eBay earns from the sale, not the total amount you pay. And that amount (effectively a service charge that eBay take) is subject to VAT.

Consumerbilly

Although I have no evidence to call TCB a scam, my own experience has been mixed with them. For small purchases providing a pound or less of cash-back the transaction is usually registered in my account and the money gets paid quite quickly. All well and good.



However I have had problems over several years with house and car insurance policies purchased on line so much so that I refuse to use TCB in the transaction as the payout is not guaranteed. In one instance with AA car insurance, the transaction is noted in my account but has been denied. However the insurance policy was purchased and not cancelled and I am owed £40.40 by TCB. I raised this with them and their reply is there is a 45 day window to make a claim and I have passed this and so they will not look at the case. This is outrageous and could well be called a scam. I intend to raise the matter with AA although I expect it will be dismissed by them too.


With insurance the best course is to use the comparison sites and find the best offer on the day and don't use cashback. When I have done this before the company offers a higher price on their site but factoring in the cashback would beat the offer through the comparison sites. Of course there is a risk the cashback will not be paid as I have found and so I end up paying more than not using the cashback site.


So buyer beware, these cashback sites are not regulated and there is no independent appeals process. I will not be using them again for high value purchases where there is an alternative that gives a definte price.

accorian

Of course it's not a scam. It's a very large, massively profitable enterprise (use WebCheck to call up its Annual Reports filed at Companies House) which depends for its existence on the stupidity of consumers whose grasp of the English language is so inadequate that they can't tell the difference between the words 'discount' and 'rebate'. Instead, they accept -- as Gospel-- the word 'cashback', as if it always had a legitimate meaning and was not a silly Americanism dreamt up long ago by car dealers across the Pond.

In practice, the, er, 'cashback' model is that you, as consumer, fork out lots of your own money for something you may or may not necessarily need, in order to get back *some* of that money . . . but only if the 'cashback process' actually works and your cash isn't mysteriously snaffled by some other party on its way back to you.

The cashback model also works well for intermediaries who can hang onto the money you've forked out for many a month if they feel like it, earning interest on those funds day by day. Don't complain, as a half witted consumer, about the fact that you were stupid enough to hand over that money in the first place; it was your decision, you were not obliged to buy a product or service via a 'cashback' website.

In practice, I've always done better with getting a discount at the time of purchase than some money back at some stage -- weeks, months, years, whenever: who knows? -- after purchase.

But hey: good luck to Top Cashback. Clever idea, and not a scam.

Just as long as there are enough suckers out there to fall for the 'cashback' concept, then no wonder its annual accounts report £millions in profit whilst many of its users live in increasingly desperate hope of ever getting back some of their own money amidst a slew of idiotic explanations and justifications -- "failed to track" or a third party didn't perform as it should've done, etc etc ad nauseum.