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PPi claim rejected - Can I resubmit a claim with new evidence?

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Hi, hoping someone can help with my query, I submitted a claim to Capital One for mis-sold PPI on my credit card about 2 years ago, it was rejected on the grounds that I ticked the box asking for it to be added. Being new to the process and because I couldn't remember I just left it. However, I now realise that as I worked less than 10 hours pw when I took out the card. I just need to know if I can submit a claim again with this 'new evidence'

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  • IAmWales
    IAmWales Posts: 2,024 Forumite
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    Your complaint will be time barred.
  • fifi66058
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    Oh well, never mind, I'll know for next time!
  • rq9292
    rq9292 Posts: 46 Forumite
    First Anniversary First Post
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    A minority of lenders may consider new complaint points but the most likely outcome is to be told your complaint has been dealt with.

    You may be eligible for a refund of excess commission so could get a proportion of what you paid back.
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