Laptop problems
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Pobby
Posts: 5,438 Forumite
in Techie Stuff
My Dell Inspirion is usually a robust lap top. However after working week, I booted up the other day and noticed one of the keyboard characters failed, followed by another, another until nothing worked. The mouse was good so I attempted to open a file, no go. Admin mode managed it Could this be a virus or malware please?
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My Dell Inspirion is usually a robust lap top. However after working week, I booted up the other day and noticed one of the keyboard characters failed, followed by another, another until nothing worked?
very easy way to test .
Attach a working usb keyboardThe mouse was good so I attempted to open a file, no go. Admin mode managed it Could this be a virus or malware please?
Not sure i understand this .
The file failed to open unless using "run as admin" ?
What was the error msg ?0 -
No error message.0
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corrupt profile? Corrupt registry? Corrupt disk? Duff disk? All profile related. Admin works and pbobby does not, it is profile corruption, probably caused by one of the above
windows 10?
presuming it is 10, you want a dos box ( cmd ) and in there type osk which gives an on-screen keyboard. Think you are flogging a dead horse
you want as admin to do an sfc /scannow
chdsk c: will read on check
rolling back to a last known snapshot may be helpful but you may also loose work and installed s/w from that point onwards?
Think there is also a DSM command to check files too.
You really need to get you wanted stuff off, as it might be a reinstall
do a smart check too https://superuser.com/questions/29240/how-can-i-read-my-hard-drive-s-smart-status-in-windows-70 -
To be honest. I have tried a few things. Going to see a chap far more experienced than me tomorrow, Thanks for all the reply's.
Have a different problem which I am going to post.0
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