Scammed on ebay

OOOO

Paid for a new sealed samsung s8. Received nothing. Seller emailed to say it was sent via yodel. when i asked for tracking reference i got no further communication.
The private seller apparently has just sold 4 of these phones (so i feel sorry for the other 3 victims)
Stock photo on advert, no imei and no tracking.
Ebay just say wait 8 days give him the chance to refund me (really)
So struggling with my old and badly broken phone
I wish i could obtain his home address but ebay wont give this out despite him having mine.
Stressed :mad::mad::mad:

glentoran99

If he hasn't sent it you will get a refund

hollydays

No need to be stressed -you’ll get your money back.
You can ask for the contact details of a seller once you’ve made a purchase
https://pages.ebay.com/help/buy/contact.html#getting
Though that’s going to be a waste of time

theonlywayisup

If the seller cannot give ebay proof of a tracked delivery then you will be refunded. It will take until the 8th day before either you or the seller can escalate, so I suggest you get on the phone on the 8th day and ring and escalate it.

If there is no proof of delivery you will be refunded.

OOOO

thank you for the reassurance i will escalate it on the 8th day. the price of 4 phones is almost £2k so i really hope ebay do something about it

hollydays

I take it you have opened a case..

maninthestreet

How did you pay - paypal??

shaun_from_Africa

It probably won't happen but if you receive any unexpected signed for delivery items, see if the postie or courier will let you have a quick look before accepting the delivery.

It's not unheard of for a scammer to send an empty envelope or box that needs a signature just so they have a valid proof of delivery reference to enter into the dispute.

Dizzy_Ditzy

This thread may get more specific replies on the eBay board so I'll pop it over for you

Pun

Why do you need the seller's home address? Just open a case and stop stressing. You'll get your money back.

Buy a cheap PAYG phone if you are having such a struggle with your old and broken one - plenty available from reputable online mobile phone shops for a tenner with next day delivery.