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Td direct transfer to iweb very slow
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I had an email from ii on 20th Nov. saying cash had been transferred (completed) to iWeb but it has not appeared in iWeb. Is that normal? How can the transfer be complete with no money in my new account?
Also is it OK to carry on trading while the transfer takes its time or will that mess it up?0 -
I had an email that said that the cash transfer to IG had been completed, but the cash is still in my account with ii so obviously it has not been completed!EdGasketTheSecond wrote: »I had an email from ii on 20th Nov. saying cash had been transferred (completed) to iWeb but it has not appeared in iWeb. Is that normal? How can the transfer be complete with no money in my new account?
Also is it OK to carry on trading while the transfer takes its time or will that mess it up?This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Anyone else noticed the option to view the status of transfers has been removed from the TD / ii platform? It was there last week.0
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Yes. Another improvement to the website!EdGasketTheSecond wrote: »Anyone else noticed the option to view the status of transfers has been removed from the TD / ii platform? It was there last week.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
EdGasketTheSecond wrote: »I had an email from ii on 20th Nov. saying cash had been transferred (completed) to iWeb but it has not appeared in iWeb. Is that normal? How can the transfer be complete with no money in my new account?
Yes it can be normal. The same is likely to apply to funds, I've found they can take quite a few days to be fully visible in the iWeb portfolio.Remember the saying: if it looks too good to be true it almost certainly is.0 -
Cash is still transfered by cheque sent through the post and the receiver will wait until the cheque has been banked and cleared before crediting your account. It's likely ii will be quicker at sending you an email than drawing a cheque and getting it in the post.EdGasketTheSecond wrote: »I had an email from ii on 20th Nov. saying cash had been transferred (completed) to iWeb but it has not appeared in iWeb. Is that normal? How can the transfer be complete with no money in my new account?
Also is it OK to carry on trading while the transfer takes its time or will that mess it up?
When I transfered a S&S ISA from Fidelity to Iweb a few years ago it was exceptionally fast by comparison with others - about 2 weeks iirc. I more recently transfered the rump of Mrs R's cash ISA from Nationwide to Iweb in several tranches and all arrived in under 2 weeks.0 -
Yes but I'm not even sure its been sent as the cash is still showing in the ii account and has actually increased due to a dividend coming in. How can they claim the transfer is complete when the money is still there, apparently?0
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My timeline for one account I moved recently (GIA)
19 Sep - IG acknowledge transfer instruction
25 Sep - TD/II acknowledge transfer has started
04 Oct - TD/II apologize for delay (unprompted)
10 Oct - TD/II state transfer date agreed
13 Oct - IG provide details of transferred assets as trades executed
13 Oct - TD/II notification that the transfer is complete
13 Oct - TD/II notify account closed (as requested via telephone)
27 Nov - IG still haven't credited the transfer incentive cash bonus... 3 days to go'We don't need to be smarter than the rest; we need to be more disciplined than the rest.' - WB0 -
The cash in my ISA left my ii/TDD account yesterday afternoon and is in my IG account this morning.EdGasketTheSecond wrote: »Yes but I'm not even sure its been sent as the cash is still showing in the ii account and has actually increased due to a dividend coming in. How can they claim the transfer is complete when the money is still there, apparently?This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
I had to remind them about the transfer incentive.My timeline for one account I moved recently (GIA)
19 Sep - IG acknowledge transfer instruction
25 Sep - TD/II acknowledge transfer has started
04 Oct - TD/II apologize for delay (unprompted)
10 Oct - TD/II state transfer date agreed
13 Oct - IG provide details of transferred assets as trades executed
13 Oct - TD/II notification that the transfer is complete
13 Oct - TD/II notify account closed (as requested via telephone)
27 Nov - IG still haven't credited the transfer incentive cash bonus... 3 days to goThis is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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