Online shop

Jools790

I have made a recent purchase online where a product was advertised at a lower price than it went through the checkout. I have contacted the store and they say they will only give me a 10% reduction Instead of giving me the product at the advertised price. What do i do now i want the items but at the price they were advertised.

tykesi

Well if they say you can't then the 10% discount is the best you're going to get.

It's more than likely that the contract is only formed on despatch of the goods (check the T&Cs) so the fact they've noticed before is perfectly acceptable and they're doing more than they need to by offering the 10% discount.

theonlywayisup

I'm not entirely clear in what you are saying.

Are you saying you saw an item for £x on a website and ordered it, thinking you were paying £x and found out you've been charged £y?

Or that there was an error on the website with the item price?