We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
moving from Now to VM
am59
Posts: 7 Forumite
My neighbourhood was recently cabled and Virgin were offering some good deals, so I am giving up my £30pm Now bundle for a £35 VM bundle with better broadband and TV, but with no landline, apparently virgin have none available.
As I never use the landline, just the mobile, and the only callers are cold ones, I wasn't too bothered. But the more I thought about it, the more I wanted to keep my landline number.
After a bit of research I signed up for a VOIP service with Sipgate which offers a free geographical number. It also has the option to port your old number, brilliant I thought. But... whilst most BT and their re-sellers etc numbers can be ported easily, Sky is on a list that can't be done. So, they asked me to ask Now:
"to confirm which service provider is currently hosting your number 01383 #####2. Please ask them to provide you with the cupid code for their CSP for your number"
As the line was originally a BT line, this should be easily done, but when I called Now, chap said " we don't do that" and hung up. My 2 subsequent emails requesting this information have gone unanswered after the initial response.
I'm probably running out of time as the landline will be disconnected in about 10 days. I just find it disappointing that it is so difficult to port a landline and the lack of any response from Now very poor.
Rant over.
Angus
As I never use the landline, just the mobile, and the only callers are cold ones, I wasn't too bothered. But the more I thought about it, the more I wanted to keep my landline number.
After a bit of research I signed up for a VOIP service with Sipgate which offers a free geographical number. It also has the option to port your old number, brilliant I thought. But... whilst most BT and their re-sellers etc numbers can be ported easily, Sky is on a list that can't be done. So, they asked me to ask Now:
"to confirm which service provider is currently hosting your number 01383 #####2. Please ask them to provide you with the cupid code for their CSP for your number"
As the line was originally a BT line, this should be easily done, but when I called Now, chap said " we don't do that" and hung up. My 2 subsequent emails requesting this information have gone unanswered after the initial response.
I'm probably running out of time as the landline will be disconnected in about 10 days. I just find it disappointing that it is so difficult to port a landline and the lack of any response from Now very poor.
Rant over.
Angus
0
Comments
-
I dont see the problem if you only have cold calls. If you are worried about not having a backup telephone to your mobile then just buy a £15 pay and go sim free mobile and get the cheapest sim. And use it once every 6 months to keep it active.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.4K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards