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Special Delivery not on time Royal Mail

SeeMe
Posts: 343 Forumite

Handed in at post office 10am yesterday wed 22nd, track and trace say mis sorted scan? it took 16 hrs just to arrive 4 miles at the local sorting office and now says its progressing through the system this was at 5-45pm today, so not getting there until tommorow if lucky.
Its only £6-45 but do i have a right to claim money back?
Its only £6-45 but do i have a right to claim money back?
0
Comments
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yeah you can get the fee back0
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Ok thanks i will look for the procedure to claim0
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It is an online form, you can google (I am on a phone or I would post the link).0
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theonlywayisup wrote: »It is an online form, you can google (I am on a phone or I would post the link).
Think this is it
https://personal.help.royalmail.com/app/webforms/claim
Will have to wait a few days because it asks when was it sent and when was the delivery date ( not known yet hope tommorow)0 -
RM are very good at refunding if they miss the 1pm deadline.0
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