How to change bank details

Hi all


I am hoping someone can help, after several months of struggling to open a bank account I finally have one with Santander (a basic account with a top up debit card) I went last week to sign on and asked to change my bank details to receive my benefits as it is currently going into my mothers. Apparently they can not do this at the job centre and told me I have to do it online. I have looked and cannot find where to change the bank details can anybody offer any advice please ??? Thanks in advance Andrea

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  • xylophone
    xylophone Posts: 45,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    https://contactnumbers.buzz/jsa/

    Contact the Jobseeker’s Allowance (JSA) support team on the Jobcentre Plus telephone number 0345 600 0723 for general enquiries about your eligibility to claim JSA and to apply for this particular government benefit.


    Similarly if you would like your payments to be made into a different bank account you can call this helpline to change the registered details.


    https://www.gov.uk/jobseekers-allowance/further-information

    If you’re claiming ‘new style JSA’
    If you have a Universal Credit online account, you can report a change in your circumstances online.
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