ADT cancellation

badenmorgan

Hi,
My 3 year contract with ADT expired in August and I want out. I have tried calling them as their website says but always stuck in a queue.

I've tried emailing their customer service dept but they responded saying call the number...

Q: Can I stop my Direct Debit as a way of terminating the agreement? My contract says they need three months' notice! I'm worried they will send me an invoice for 3 months if I cancel the DD.

Thanks!

EssexExile

It would certainly get their attention, which is what you're trying to do.

unforeseen

It would also hit your credit record.

stator

Just write a letter and send it to their address with proof of postage.
Then cancel your DD after the 3 months notice is finished.

Job done.

badenmorgan

Thanks all. I'll do the letter and swallow the 3 months extra.