Internet Connection keeps going down

capital0ne

Try a different machine

Try ditching windows - try Linux or MAC

Chomeur

were wrote: »

Er, could be one if two things 1) dns 2) network connectivity. You are running windows 10?

When this happens again ping both these addresses from a cmd screen

ping 192.168.1.1 < the gate way for most routers, but yours may be different

ping 8.8.8.8 < this is a google ip address

If you get something back like below then it is DNS
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=59ms TTL=56
Reply from 8.8.8.8: bytes=32 time=57ms TTL=56
Reply from 8.8.8.8: bytes=32 time=56ms TTL=56
Reply from 8.8.8.8: bytes=32 time=57ms TTL=56


If you get this on both IP addresses then it is network connectivity
Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

You are connected straight to the router via one solid complete unjoined cable, no homeplugs or secondary switch etc.?

you have done this? "Delete all the network adaptors and reboot. the existing adapters should be automatically found on booting, and you already have a copy if the drivers from doing the steps above, a restore point, and a backup too, so not much can go wrong"?

I'm still running Windows 8. When I upgraded from Windows xp to Windows 8 it too the best part of a day, making all the backups and dealing with continuous error messages from Microsoft. I'm loathe to repeat the process.

I get good replies on pinging 8.8.8.8 as I have mentioned.

I don't understand this:

"2) create a restore point, and backup your pc.
3) copy all the drivers off to a separate directory on a usb key - you may as well copy all of them. Also write down the version of you current driver
4) install your new drivers, but you may have to uninstall the old one first and make sure the version is newer the the one above that was written down."

At what point do I delete the old drivers? If I have to delete them and get new ones, where do I get them all from? Or should I delete them and then my PC finds them automatically?

eamon

I had a similar issue a few weeks back with my VM hub. My solution was to change my machine to only receive at the the slower network speed i.e. 2.4GHz and not 5GHz. For info my router isn't in the same room and the fabric of my house was the issue.

Robisere

I don't think anyone has asked this:
What are you using as a device, desktop, laptop, whatever?
What are the spec's? - in terms of processor, drive(s), motherboard?
In other words, is it a fairly new device, able to do everything you want with it?

were

Chomeur wrote: »

I don't understand this:

"2) create a restore point, and backup your pc.

https://www.technorms.com/11302/system-restore-windows-8

3) copy all the drivers off to a separate directory on a usb key - you may as well copy all of them. Also write down the version of you current driver

I would copy the folder to usb, but think this also works https://sourceforge.net/projects/drvback/

this is a Lenovo page, but it is the same for all o/s https://support.lenovo.com/ch/en/solutions/ht074186

4) install your new drivers, but you may have to uninstall the old one first and make sure the version is newer the the one above that was written down."

I probably should have said to delete all your old network adapters instead saying delete the drivers, then reboot, see how it goes. here is how to delete adapters, but do it to all the Network adapters https://www.youtube.com/watch?v=ASgdbrrcibs

When booting it should just finds the drivers it needs. Hopefully not 13 of them again. you should have one for the nic card, and one for the wifi card and that is it. If you have a vpn then you will have a third one.

Still not working? put on the new drivers. Also even of it is working, new drivers are the way to go http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

The weird thing is the length of time it take for your network to become active 15 mins?

At what point do I delete the old drivers? If I have to delete them and get new ones, where do I get them all from? Or should I delete them and then my PC finds them automatically?

think I answers this above?

Chomeur

Robisere wrote: »

I don't think anyone has asked this:
What are you using as a device, desktop, laptop, whatever?
What are the spec's? - in terms of processor, drive(s), motherboard?
In other words, is it a fairly new device, able to do everything you want with it?

Seems it's actually Windows 7. It's a PC, about five years old. MOre details below.

I've actually stopped Chrome from opening multiple pages on startup (I had about eight) and this seems to be helping a lot. The problems were mostly occurring at or a few minutes after startup. Maybe the pages were getting entangled as they were downloaded.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RBULPH-PC
System Manufacturer Shuttle Inc
System Model SG41
System Type X86-based PC
Processor Pentium(R) Dual-Core CPU E6600 @ 3.06GHz, 3059 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 080015, 01/02/2010
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name rbulph-PC\rbulph
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 2.97 GB
Available Physical Memory 627 MB
Total Virtual Memory 5.93 GB
Available Virtual Memory 1.69 GB
Page File Space 2.97 GB
Page File C:\pagefile.sys

littlerock

Not wishing to be negative but OH had similar problem and after testing everything and rebuilding pc, reinstalling software, it was pinned down to a faulty motherboard. pc was only 2 years old but 2 weeks out of warranty and bought online. Supplier no longer selling pcs. Eventually bit bullet and bought new pc, no problems since ( fingers crossed)

Chomeur

littlerock wrote: »

Not wishing to be negative but OH had similar problem and after testing everything and rebuilding pc, reinstalling software, it was pinned down to a faulty motherboard. pc was only 2 years old but 2 weeks out of warranty and bought online. Supplier no longer selling pcs. Eventually bit bullet and bought new pc, no problems since ( fingers crossed)

Yes, maybe I just need a new PC. Current one is about seven years old. But that's two days work probably to source a new one and get everything installed on it.

I also have problems with Mozilla Firefox. It keeps going into Not Responding mode. So that's nothing to do with Internet connection and does suggest it's the PC that is the problem.