PCN - Northern Parking Services - Halfords

AaronGivens

Hi,

The Keeper has been through all the stickies and read up on all the details of how to pursue a PCN. However The Keeper keep umming and ahhing about the strength of the argument. The Keeper wanted to run it by you all just to gauge if you think its legit.

The Keeper recieved a postal Parking Charge Notice from Northern Parking Services. They claimed The Driver was over the limit of 45 minutes to stay in their car park which was at Halfords. The Driver popped into the store and had a look around for some speaker equipment however they didn't have anything The Driver liked or wanted. The Driver had a look around the store however there was no one to ask questions. The Keeper went out the store after being there for about 10 minutes and went to run errands. The Driver came back drove off.

The Keeper got a letter a couple of days later with The Keepers name at the top saying they want the typical £100 or £60 within 14 days. Now The Driver will be honest with you as they had no idea these ANPR camera's where there and if im being totally honest The Driver didn't see any signs. The car park is quite tight and The Driver usually focuses of trying to maneuver rather then look around for signs. The letter looks legit (as much as legit can be) entry and exit times, Reg, reference number, pictures of The Keeper car. The Driver over stayed by 43 minuted so a total of 88 minutes.

The Driver went back to the store to take pictures as suggested and the entrance sign does say 45 minute 30 minute drop off. The signs themselves are garbage and you have to stand 2 feet from them as there is a explosion of rainbow colours obscuring any legible writing. Lord knows why they aren't clearer (money The Keeper expects). The Driver spoke to a store worker and they said 'well there are loads of signs so you pretty much have to pay'. Cool thanks. The Driver asked about who to speak to they said they didn't know. The Keeper wrote to Halfords complaining of the awful signs and sent pictures to demonstrate but they asked for a receipt which The Keeper does't have.

The Keeper sent further proof of signage and The Keeper expects a reply back which will be bore off and sorry cant help. The Keeper intends to then appeal to NPS and then take it further to POPLA. Looking at other cases they seem much much stronger then my 'The Driver didn't see the signs otherwise The Driver wouldn't of parked there for that long'. CCTV would show The Driver in the store looking at goods but without a receipt and the fact that the police are only allowed access to the footage how does The Keepers argument stand?

The Keeper has all of the arguments ready to write out and The Keeper has the BPA write out regarding challenging as keeper of the vehicle. Perhaps The Keeper am looking for someone on here to tell me if The Keeper should bite the bullet or go for it. Its a legitimate error but The Keeper is worried its too weak of an argument.

Thank you in advance.

Redx

personally , I believe THE DRIVER did those things above , so any sensible person would narrate what THE DRIVER has done , so the PPC cannot read who did what if they come on here (which they all do)

so edit the above

then if it was a postal notice to the keeper (NTK), send them the blue text BPA appeal , then take it to popla

if it was a windscreen notice, send the blue text template around day 26

any appeal wont be based on "what happened" , they NEVER are

KeithP

Have you read post #1 on the NEWBIES FAQ sticky/pinned thread yet?

Just send the appropriate appeal from there without change.

The first stage really is that simple.

Umkomaas

NPS - small fry operator.

https://bmpa.zendesk.com/hc/en-us/articles/203549682-Northern-Parking-North-East-Limited

Follow the NEWBIES FAQ sticky, post #1 and send a blue text template initial appeal. Then work up a POPLA appeal.

Do plenty of research before coming back with random questions.

AaronGivens

Thank you for the swift replies much appreciated. @RedX The driver appreciates it @Keith The Driver has done the research on the Newbie stickies and The Driver intends to send the blue text template @Umkomaas The Driver will do thank you all

KeithP

AaronGivens wrote: »

...The Driver intends to send the blue text template...

No,no,no. :eek:

It's the keeper that sends the appeal.

Please get that bit right.


Due to over-enthusiastice editing, a few sentences in your original post are similarly wrong:

The Keeper has been through all the stickies...

The Keeper keeps umming and ahhing...

The Keeper wanted to run...

.... and many more.

Redx

ps:- THE KEEPER received the postal notices and any postal letters , because NPS do not know who was driving !! (hint)

so NPS have never sent any postal notices to the driver, only to THE KEEPER

so all the correspondence since that day has been between NPS and the KEEPER , capiche ?

THE KEEPER sends the blue text appeal , no need to wait either

KeithP

AaronGivens, you aren't understanding this keeper/driver distinction are you?

It was the driver that looked around the store and decided not to buy anything.

It was the driver that did everything else on that day.

It is the keeper that is now planning to appeal.

Please edit again your opening post and use a bit of intelligence before deciding to change the keeper to the driver and vice versa.

This isn't just petty pedantry.
The parking companies trawl forums like this looking for people to trip themselves up and currently you are throwing away winning points.


Also:
Is your forum username your real name?
If so, you would be wise to get that changed to something more anonymous.
To do that, click on the Report button on one of your posts and seek help from the MSE Forum Team.

Ralph-y

"The Keeper wrote to Halfords complaining of the awful signs and sent pictures to demonstrate but they asked for a receipt which The Keeper does't have."

write back and explain that you did not buy anything that day ... but you had been looking at that very ... very expensive gizmo that they sell .........

but now you are going to take your ££ to a competitor ......

Ralph:cool:

AaronGivens

Hi Keith,

No its not my real name thankfully and cheers just learning as The Keeper goes along. Thank you for the clarifications. Just sent my appeal as suggested now with the blue text. Ralph oh the Keeper will be

Redx

still not right , THE KEEPER received the postal notices etc

THE DRIVER parked the vehicle and THE DRIVER popped into the store etc

2 different entities

what happened on the day happened to THE DRIVER

WHAT HAPPENED since that day happened to THE KEEPER

come back when you get your KEEPER popla code