Potential double payment

Vectis

Jenniferjuniper wrote: »

I’m not sure what to do - I received a call form my bank ( RBS ) asking how much I ( self) deposited on Friday , I counted out £660 put the cash in the envelope wrote on the envelope £660 with my account details. The bank are now saying I posted £560 !!! I don’t have a lot of money, £660 is a lot for my to post at one time , so I definitely know that was the amount . What do I do if the bank try to deduct £100 from me ????? I’m waiting on a call from the manager.

This is probably in the wrong forum section anyway, but...

What evidence have you that you deposited £660 and not £560? I would imagine all the evidence would be on the Bank's side, that you only deposited £560. I'd guess the banks have stringent checks on cash deposits, possibly cctv overlooking the clerks doing the counting.

Where did the £660 come from? Why use an ATM to pay in that much? Was there anyone with you?

I would be amazed if the bank had miscounted the money and not double checked before calling you.