Ebay Fees, Buyer wanted to cancel their bid but I was too late to notice.

Jo4

A buyer contacted me within the last hour of my listing coming to an end and said they wanted me to withdraw their bid but because I didn't actually log in until my listing was over I did not get their bid withdrawn. As a result I have incurred fees for them supposedly making the purchase is there anyway I can get these cancelled?

i_need_help_3

you can mutually agree with the buyer through ebay and you will not be charged.

frivolous_fay

Depends on whether they gave a reason for backing out.

If it's a lousy one, I wouldn't make it a mutual, I'd give them a strike.

RFW

Jo4 wrote: »

A buyer contacted me within the last hour of my listing coming to an end and said they wanted me to withdraw their bid but because I didn't actually log in until my listing was over I did not get their bid withdrawn. As a result I have incurred fees for them supposedly making the purchase is there anyway I can get these cancelled?

I don't think you would have been able to cancel the bid anyway with under 12 hours left, the 'buyer' should have done it themselves.

I'd try and get them to pay, if not file an unpaid item dispute. It's risky filing a mutual as if they complete it wrong you won't get fees refunded.

Jo4

Thanks for all the responses.

They seem genuine and I don't want to raise a dispute. Therefore I just wonder is there any way I can get out of paying the seller fees as the item did not sell and I am going to relist it again?

soolin

The *only* way to get your final value fees refunded is to open a dispute as per the earlier responses. Also, as already stated if you go for a mutaul NPB the buyer can prevent you gettig your fees returned, but if you go for the full NPB you will get them returned regardless and the buyer will get a strike.