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Consumer rights - faulty phone or software

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  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    whitejohn wrote: »
    Most people would never notice it.
    The compass slowly stops working and can be 180 degrees out. May seem trivial but I mainly use the phone for navigation applications as a backup in poor visibility. It's as though the phone cannot tell which way it is pointing, though the GPS fix is accurate.

    The Iphone Compass has been said to be unreliable since iOS7 from what I can see.

    Are you usuing it near metal? That makes it unreliable and would therefore not be a fault.
  • whitejohn
    whitejohn Posts: 218 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Carrot007 wrote: »
    The Iphone Compass has been said to be unreliable since iOS7 from what I can see.

    Are you usuing it near metal? That makes it unreliable and would therefore not be a fault.

    Not near metal, usually in the middle of a field. Compared 3 phones on same day. My old iphone 4 works OK and my partners brand new iphone SE work OK. The iphone 7 is the only one that doesn't work and the only one running IOS11.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If a compass is really an important thing for you then why not buy a proper compass for a fiver rather than rely on something that typically isn't going to be very accurate anyway.
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