18185 Anyone else having problems

Kris_Kernow

The 18185 service seems to have deteriorated to the point where it is no longer usable.

Trying to make calls results in a wait of several 10s of seconds with just a series of clicks being the result and even on the rare occasions it is usable, the bandwidth permitted on each international call (mine are to Spain) makes the speech from the other end unintelligable .

Trying to log a fault on their web page just results in a error.

They seem disinterested in providing a service or sorting their problems.

Me? I am voting with my feet and walking.

Anyone else having similar experiences?

Such a pity it was good at first.

far

I personally use it for UK calls only and rarely have problems. The MSE callchecker idenitifes three seperate providers who charge 0.5p/min for calls to Spain plus CheapestChat who charge 0.4p/min (but they are a Top Up Provider); 18185 charge 1p/min so worth looking elsewhere for calls to Spain anyway.

mountainchrisriver

Never had any problems with 18185... same as far, use it for UK calls... try swapping to a diiferent provider for calls abroad?

BritBrat

I have had small errors but not for very long.

Hazzanet

I've had questionable call quality on a number of occasions to France. It seems that I can hear the other party without any problems, but they tell me that I sound as though I'm either echoing, dropping out, or am just completely inaudible.

I know that 18185 is a cheap provider, and they don't use the A-class lines that BT and some other providers do, but recently I think they've been useless. I altered the settings on my V4 to route calls to France through Equitalk, although I'm aware that Heinz will shoot me down for saying that as I bet he'll suggest a cheaper alternative

Hazza

Heinz

Hazzanet wrote: »

I'm aware that Heinz will shoot me down for saying that as I bet he'll suggest a cheaper alternative

Hazza

Not shoot, just suggest using the MSE International Callchecker!