Firefox not responding

Ames

Hi all,

I'm having a problem with Firefox almost constantly freezing with the 'not responding' message at the top. It's every few seconds. I'm only using it for general browsing, no videos or anything like that.

I'm using a Lenovo Yoga 300, Windows 8.1.

I tried googling and there was advice to uncheck hardware acceleration but I can't find the box to uncheck.

I'm not at all technically minded, so any advice needs to be really really basic please.

TIA.

firefox1956

Dump Firefox...........
I got fed up with things like this so removed it & went back to using Chrome.
For me Chrome never ever says 'not responding'
HTH

starrybee

Have you tried updating to the latest version or unistalling and reinstalling? Scanned your computer for viruses?

flashg67

Under tools/options/privacy & security clear the cached web content.

I used to sing the praises of Firefox but dumped it after too much of this issue

Carrot007

Do you keep it open all the time? A restart now and then helps this as it does seem to leak memory.

Norman_Castle

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

firefox1956

Well I tried everything at the time but could not do with the hassle that Firefox became.

donnac2558

I am Windows 10 and have no problems since the last update.

Ames

Sorry for not replying quicker - I was a bit embarrassed.

Just restarting Firefox has worked. I assumed that it restarted along with the laptop but it seems not.

Thanks for all the replies.

flashg67

update to firefox 57.0 - seems ok at the moment