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Avoiding a defect
freddysmith
Posts: 2,002 Forumite
Buyer bought an item and realises it will not be suitable.
I have not yet posted the item.
Of the 3 options given if I choose "Buyer asked to cancel the order..." would this give me a defect as a Business seller?
or should I ask them to initiate a cancellation?
Thanks.
I have not yet posted the item.
Of the 3 options given if I choose "Buyer asked to cancel the order..." would this give me a defect as a Business seller?
or should I ask them to initiate a cancellation?
Thanks.
0
Comments
-
If you choose 'buyer requested cancellation' then you don't get a defect.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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