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Indigo parking charge

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Hi all,
I’m new to this forum and I’m hoping for some helpful advise please.
I have recieved a parking notice from INDIGO whilst I was parked on hospital grounds where I work. I do have a permit which allows me to park on site from midday onwards, however I parked on site earlier and was issued a notice at 11.30 a.m for the sake of half an hour before my permit specified.
I parked on site earlier as there is little or no parking available onsite after the specified time on my permit and also because I wasn’t due to finish till after 21.30 at which time it is very dark and I don’t feel safe walking to the off site location to my car, and I knew if I parked off site , I would not get an oppertunity to move my car on site during my shift.
What should I do? All help appreciated. :)
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