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BG Sold, Maintained & Condemned MIL Boiler

LizPhillips · 2017-11-08 13:49:53

Hi, hoping for some advice - my mother-in-law (currently 80yo) had a boiler installed from British Gas 18 years ago and signed up for one of their HomeCare plans at around £18 per month. The annual boiler service was done every year. This year, the service guy said the back panel was rusty and condemned it and now they're…

Comments

cing0 Posts: 431 Forumite

25 December 2017 at 11:09PM

What do the homecare T&Cs say?

Its standard practice for BG to say old boilers are obsolete and they can't get the parts.
BG home care is essentially free money to them and they have been known to sell the same policy to people twice.

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