MSE News: Banks may have to refund victims of cash transfer scams from next year

Missus_Hyde

Kamelo wrote: »

Because personal responsibility and common sense are a dim and distant memory.
In their place we now have;
'I know my rights'
'It wasn't my fault'
'WAAAAA, 'I'm a victim'

It's like a lot of things now, all dumbed down to the lowest common denominator to avoid it being 'Too Complicated'. As a result there is no need to take personal responsibility any more because there is always someone/something to pick up the pieces for you when it goes wrong.

I blame the 'everyone's a winner' school sports days.

Absolutely; I couldn’t agree more!! :T

GingerFurball_2

michaels wrote: »

Oh dear, I received an email from my conveyancing solicitor with their bank details, the payee name 'Gerard and co solicitors' sounded like my solicitor 'Gerard &Co' so I went ahead. I had no idea that it was a fake email and the 'Gerard and co solicitors' account had been cleared out by the time Gerard and Co rang asking where my house purchase funds were....

Luckily the bank has refunded me and my mate who set up the scam account has paid me my share (in cash).

When you typed in the payee details the name was shown to be John Smith so you were aware the money wasn't going to the solicitors. The other bank have also told us that the recipient lives in the same village as you so it's highly unlikely the money was sent to a fraudster's account. As you've authorised it the bank will not be providing a refund.

miller

tempus_fugit wrote: »

That's not the point. The scammee *thinks* they are talking to the bank, but if your funds were "at risk", then the bank would not need to call customers to get them to move their money, they could do it themselves.

Everyone's funds were at risk back in 2008 simply by being in the bank

ST-User

I'm not too happy with these news.
People should learn responsibility. If everyone is helped out from OUR money, it has the opposite effect.

We should let these people face the consequences of their dumbness. But I think it'd be fair to offer them a few hundred quids if they write their story in the papers so other can learn from their mistake.

AnotherJoe

ST-User wrote: »

I'm not too happy with these news.
People should learn responsibility. If everyone is helped out from OUR money, it has the opposite effect.

We should let these people face the consequences of their dumbness. But I think it'd be fair to offer them a few hundred quids if they write their story in the papers so other can learn from their mistake.

You say “dumbness” but some of these scams are quite sophisticated. And if the fraudsters have got their bank account through the laxness of a bank why should an innocent person be defrauded on account of the banks ineptitude?

Not to mention, there comes a point regarding “dumb” actions where it is almost equivalent to saying that stealing people’s money is OK as long as those people are stupid.