Economy Energy

Chronicle

Hi all,
I'm looking at swapping from British Gas to Economy Energy, EE are stating I can save approximately £300 per year with low cost monthly DD's

However, I'm struggling to find any feedback on the company other than TrustPilot, just wondering if anyone on here has any feedback?

Thanks in advance

JJ_Egan

Are you sure its an actual saving do the unit prices differ that much .
Will this low DD cover the costs or will it be increased dramatically as you use more than DD covers .

simonineaston

Ignore their promises - whenever did a vendor ever do anything but promise? Instead simply compare their standing charges / unit energy cost with your existing supplier.

Chronicle

Thanks for replies. I’ve just checked a recent bill,

Chronicle

Apologies, using an iPhone at work doesn’t agree.
Standing charge for BG on both is 24.77 according to my bill, usage on the electric has come in at 13.960p with the usage for gas at 3.840p

EE is a 12 month fixed at usage per kWh 12.710p and standing 14.00 p per day for electric with 2.585p per day on gas usage and 14.00 p standing.

I hope this helps? Apologies I’m getting to grips of all this hah.

NineDeuce

How can they say they can save you £300?

Electricity tariff is about 10% cheaper than the BG price, gas tariff is about 25% cheaper. Work out how much you spend on each per year and then see what those percentages amount to.

Alternatively, get your annual consumption figures from your last years bills and do a calculation of each tariff.

Alternatively still, just find a switching website.....

stevenpc

they started supplying me with gas and electricity 29th september im still paying my dd to the other company and at same time paying ee dd
my old supplier has told me they are still waiting for final gas reading
from ee i gave readings in september and again 7th october have spent 1 houre hanging on the phone to speak to ee although they do advise phoning again next week due to the high volume of calls.

footyguy

stevenpc wrote: »

they started supplying me with gas and electricity 29th september im still paying my dd to the other company and at same time paying ee dd
my old supplier has told me they are still waiting for final gas reading
from ee i gave readings in september and again 7th october have spent 1 houre hanging on the phone to speak to ee although they do advise phoning again next week due to the high volume of calls.

Your old supplier has 6 weeks from the date of the actual switch to produce you a final bill. If they don't have the exact raeding, then they will use an estimate supplied by the independent meter reading agency.
The 6 weeks is now up. I suggest you contact your old supplier to see what is happening. Perhaps the bill is in the post, otherwise follow their complaint procedure if necessary.

As regards to paying 2 suppliers at the same time, this does sometimes occur when switching supplier and you should be prepared to accept that. Some suppliers take payment in advance, whilst others take payment in arrears, so you might win next tiem you switch

Or it may be that you owe so much to the old supplier, they are taking monthly payments pending the final bill, as they feel sure even with those extra payments you will still face a hefty final bill.

If you don't think that's the case, again speak with your old supplier and explain the situation. They may agree to halt further payment collections.

None of this is really much to do with your new supplier, and the subject of this thread, Economy Energy

Good luck!

stevenpc

i contacted my old supplier and they said they are waiting for a reading from ee.Thats why i was trying to contact ee.When i called ee in october i gave them all the details regarding the gas metre reading and metre number they said they would send details to old supplier.
Regarding my old supply i am and have always been in credit so yes its something to look forward too ive received £200 credit refund from old supplier for elec.Both gas and elec have same start date with ee and all readings regarding both metres given at the same time.Old supplier stated yesterday that they are waiting for ee to give gas readings in order to give final bill.They have said they will not claim dd but too late to stop the one they are taking out tomorrow.new supplier is economy energy i thought this thread was about them

fredandwilma

Chronicle wrote: »

Hi all,
I'm looking at swapping from British Gas to Economy Energy, EE are stating I can save approximately £300 per year with low cost monthly DD's

However, I'm struggling to find any feedback on the company other than TrustPilot, just wondering if anyone on here has any feedback?

Thanks in advance

Mse feedback thread:-

https://forums.moneysavingexpert.com/discussion/5468653

and another thread :-

https://forums.moneysavingexpert.com/discussion/4399311

hth

f&w

Phoenix2312

Economy Energy are a new one to me, but allow me to give you some advance warning.

My sister had a call from them, cold calling as usual, and they asked her about switching... She refused as she was happy with her provider, E-On.

DESPITE 8 TIMES OF SAYING NO - THEY STILL PROCEEDED AND SHE RECIEVED ME CATS AND KEYS THROUGH THE POST AFTER THE 14 DAY COOLING OFF PERIOD!!!

Now let's be fair, this is a new company, and they will screw up... But at this time I have to advise treating them with cartoon, they are obviously not prepared for the marketplace and have staff who will betray all consumer rights to hit commission targets.

Let us hope that management get this in order.