Parking Charge Notice

Redelfor

Hi all,


Hope this is the right place to post, as this is my very first post. I'm just looking for a little help steering me in the right direction on appealing a parking charge notice.
I am the the registered keeper of the vehicle but was not the driver when the vehicle was ticketed. The driver had parked in a shops' customer only, free car park and before entering the shop they left site for 10 mins. They then went into the shop and spent approx £55 before returning to the car and finding the ticket attached to the windscreen. The ticket states; Issue Reason: 22, Abused Patron Parking. The charge is for £100 unless paid in 14 days in which case it would be £60. The driver was parked on site for just over an hour, they looked around for the parking attendent but they must have crawled back into their hiding hole. The driver then complained in store (no manager to be found) only to be told there was nothing the store could do and to take it up with the parking firm (Care Parking).
Having read articles on here, I intend to follow the Newbies Parking Ticket thread. Although the more threads I read, the more I seem to be getting confused.
So far I have sent an email to the store customer services, its been one week and still no acknowlegment. I intend a follow up email this week. I have also phoned the store customer services and was told to speak to the manager instore and that they should be able to help. I then returned to the store (still no manager to be found, musn't work Sundays). The girl I spoke to said that they get loads of complaints in store about the parking situation. The advice they give is to appeal to the parking firm. She said as a valid customer the ticket should be revoked. As they could not help me I returned the goods, altough I have kept the purchase receipt for my records. While in communication with the store I have been careful not to name the driver or acknowledge leaving site.


I guess my quetions are:


Should I acknowledge the fact that the driver had left site? The driver knew the car park is for the store customers but didnt know you couldn't leave the site until after reading the parking signs.
Should I wait until day 26 before appealing?
When appealing as the keeper, should it be me as the registered keeper or the driver as a temporary keeper?
The photos Care Parking have posted are of the car parked. Would they also have photos of the driver leaving site and if so why could they not just speak to the driver and warn them that leaving site was not allowed?


I feel really annoyed that they are attemping to charge £100 to park for an hour in a free customer car park. If the driver had knew this would be the case for leaving site then the would have parked elsewhere. There are two multistorey car parks either side of the store, within a couple of minutes walk from the store, which to my knowledge are free to park in, on Sundays. Charging £100 really seems like extortion to me, hence why i'm reluctant to pay. Altough I don't want to be charged more either.


Any help would be gratefully apprieciated.


.

Redx

no , say nothing about the drivers actions

it is the parking company`s task to prove their allegations , NEVER help them to sc@m you

yes , appeal as KEEPER on day 26 using the blue text appeal

the person who is the actual keeper of the car and who will receive an NTK (if sent) is the person who should appeal, this MAY well be the registered keeper

yes they should have warned the driver, look at the IBBOTSON "dont forget your toothbrush" transcript and parking prankster blog about such an incident

the £100 charge was set by the BPA over 5 years ago and the Supreme Court disagreed with you in the BEAVIS case 2 years ago where £85 was deemed acceptable

so the "loss" argument wont wash

bergkamp

The girl I spoke to said that they get loads of complaints in store about the parking situation. The advice they give is to appeal to the parking firm. She said as a valid customer the ticket should be revoked. As they WOULD not help me I returned the goods, altough I have kept the purchase receipt for my records.

Well done. :T

If more people did this then the principals would take more notice of this sc@m....

Redelfor

Thanks for the response Redx,


I was thinking about removing the paragraph about the signage in the appeal template and instead going along the lines of complaining that the ticket is not enforceable due to the fact that the driver was actually shopping in store and that the notice should never of been given. I will also attach a copy of the receipt from the store.


Also why do you post on day 26, instead of waiting to see if they send a NTK?

Redelfor

Hi bergkamp,


Not only have the goods been returned, if the parking notice isn't revoked I will never shop there again. I can be quite stubborn sometimes.


Wish I knew how to use those pink quotes boxes...

Redx

Redelfor wrote: »

Thanks for the response Redx,


I was thinking about removing the paragraph about the signage in the appeal template and instead going along the lines of complaining that the ticket is not enforceable due to the fact that the driver was actually shopping in store and that the notice should never of been given. I will also attach a copy of the receipt from the store.


Also why do you post on day 26, instead of waiting to see if they send a NTK?

NEVER , NEVER , NEVER alter the templates UNLESS you know what you are doing , all the stuff is in there for a reason, even if you dont understand it

very , VERY few signs are compliant with the laws or rules in this country , so unless the signs are similar to the ones in the BEAVIS case, leave the signage challenge in

just use the template "as is" , no need for any alterations at all , unless you have something to ADD that needs checking first ?

you can certainly ADD that

"an occupant of the vehicle was a genuine customer of the store and a copy of the purchase receipt is attached"


the challenge is made on day 26 by the keeper of the vehicle on the assumption that the driver has informed them of a windscreen ticket

the hope is that the morons at the PPC dont bother to send this appealing keeper an NTK (a paper contract) between day 29 and day 56 and so they fail POFA2012 due to this failure to provide the written contract with said keeper

Redelfor

Hi Redx


Thanks again. Was just wondering as the person who has took the photos of the car, has very strategically made sure to get the signs in aswell. I think I will need to go and take my own photos of the signs and maybe have a look into the BEAVIS case signs.
Thanks also for the additional line to add to the appeal, much appreciated.

Redx

of course they have signs up, they always do as otherwise they cannot say a contract was in place

the size , shape , wording , fonts used , size of characters , colours used , amount of information on the signs , small print etc , is what we are talking about

my task for YOU is for YOU to google and find pictures of the signs at Chelmsford in the BARRY BEAVIS case , display it on your screen , then put one of this car parks signs next to it , compare the two, ask yourself does it meet the LORD DENNING red hand rule like the beavis one did ??

in my humble and non legal opinion, the ANCHOR / Care parking signs will bear no resemblance to the signs that won PE their case in the Beavis court cases (3 court cases in total, 11 judges)

so yes we know they have signs , it is their job to prove that they comply with all regulations including planning permission , BPA CoP guidelines and the CRA2015

they rarely do !!!!!

if you are convinced that they do FULLY COMPLY , leave out the signage point , if you are unsure or are positive they dont , or even suspect they have failed these acid tests, LEAVE THAT SIGNAGE POINT IN !

if in doubt , leave it in anyway

what would I do ? - LEAVE IT IN

capiche ?

and as stated below, submit as KEEPER on day 26 if a windscreen ticket was issued

Coupon-mad

Not to be submitted till day 26 though...if this was a windscreen PCN.