Gemini/Gladstones - Small Claim

Coupon-mad

Looks good, on a skim-read.

FJ1000

Email from (the very nice) ex-manager at Gambado. This is ace!


Yes I can confirm that I was the GM at Gambado Beckenham in December of 2016.
The parking that was available free to our customers at the time was 5 hours. You had 2 hours free initially and then could top it up for an additional 3 hours using a tablet in the centre.

Its worth noting that this tablet was temperamental and on several occasions the system issued hundreds of tickets erroneously causing a lot of grief and panic to staff and customers alike. Because we had a 2.5 hour play session and our parties were 2 hours we asked them to change the restrictions. I believe this was amended in 2017 at some point.

The whole reason they were brought in to manage the car park was to combat the commuters that were parking there all day and getting the train up town. It was in no way meant to affect the customers of the facilities there. They had the set up completely wrong and was wholly immoral in my opinion. A dreadful company and set up from the landlord.

I would go as far to say it was set up this way to catch people out.
Regards,
Stu

Coupon-mad

Brilliant evidence!

You would also need to show evidence that removes any doubt as to who 'Stu' is, e.g. the trail of how you tracked him down on Facebook/how you could see it was the previous Manager of Gambado (and not your mate called Stu! Remembering this is for court and you need to bring evidence the other side can't debunk).

FJ1000

Have included a previous email from him from a gambado email address (where he signs off using full name), and also a screenshot of a FB message I sent him to make contact, also showing that "GM Gambado Beckenham" is listed in his FB bio

I think I'm done with the WS now.

I'm a bit concerned about the practicalities of sending it by email!

1. Any idea what the size limit is that the county court will be able to receive?
2.Is it acceptable to scan a signature and insert digitally?

Coupon-mad

Don't submit a WS and evidence to the local court by email. The limit is LOW. You will regret it if you get to the hearing and the Judge has none of it.

People here create a contents page, number all evidence and every page, and put it in a ring binder and take it in person to the court.

FJ1000

OK - physical copy it is!

FJ1000

I dropped in the witness statement to the court house yesterday morning, and emailed a PDF to Gladstone!!!8217;s (7MB). Do I need Gladstone!!!8217;s to confirm receipt? Hearing is 2 weeks today

Coupon-mad

No, just print off a copy of your 'sent item' email showing that it included attachments, and add that into your file in case G's rep later tries to say they never had it.

FJ1000

Right. So I'm due in court tomorrow at 10am. I called into the County Court phone line to confirm that the case is still on (feared Gladstone might drop it), and to check they received my WS (they did).

Any last minute tips?

I'll be taking the following with me:

- Two copies of my WS. One for me, one for whoever is hearing the case - just in case
- A printoff of my sent email and delivery receipt of my WS to Gladstone
- Printoff of Gambado's response to my SAR, which arrived after I had to submit the WS. They confirmed that our family group were preregistered

I need to remind myself to challenge the Gladstone representative's right of audience. That could be an easy win.

I think a couple of episodes of Suits tonight are in order...

KeithP

You may find this useful:

www.youtube.com/watch?v=n93eoaxhzpU