Legalities with selling new/old stock

Gleeful

eBay might be a good place, rather than a website

Pennywise

00ec25 wrote: »

His website will need extremely clear terms and conditions over refunds and what happens if lenses & frames are lost/damaged in transit.

This was my first thought too. How will he deal with repairs/damages? Customers won't be happy to find that he's unable to repair or replace damaged components. When buying any commodity, there's a customer expectation to be able to have them repaired and parts replaced - the expectation is greater the shorter the time between purchase and repair need. He may find himself having to give refunds to disgruntled customers whose repairs/damage he can't satisfy.

If he can't repair/replace, then he needs to make it crystal clear to customers that they're "one off" purchases with no support/backup.

bpk101

Perhaps i'll advise him to use a solicitor to pull together some Ts&Cs covering him for repair/replace as they definitely will be one off purchases. I don't think he'll be in a position to offer a guranteed repair service.

Comms69

bpk101 wrote: »

Perhaps i'll advise him to use a solicitor to pull together some Ts&Cs covering him for repair/replace as they definitely will be one off purchases. I don't think he'll be in a position to offer a guranteed repair service.

Given he's selling as a commercial business, he cannot legally avoid his responsibilities under consumer rights

firefox1956

So, what seemed to be a nice little part time occupation to keep your Dad sane in his retirement suddenly becomes so awfully complicated.
Shame really that things have to be so complicated these days.
Probably easier just to sit back in a rocking chair & watch the world go on by.................

Pennywise

firefox1956 wrote: »

Shame really that things have to be so complicated these days.

It's not really "so complicated" for someone paying a large sum of money to have the right to expect repairs/spare parts to be available within a reasonable time of purchase? It's pretty much expected. I'd be livid if I bought something only for it to break a few weeks or months later (regardless of blame) and find out it was completely useless as there was no way of getting it fixed.

The lack of spare parts/repair facilities must be made crystal clear to potential buyers before purchase. It's not really "complicated".

Comms69

firefox1956 wrote: »

So, what seemed to be a nice little part time occupation to keep your Dad sane in his retirement suddenly becomes so awfully complicated.
Shame really that things have to be so complicated these days.
Probably easier just to sit back in a rocking chair & watch the world go on by.................

Age doesn't have anything to do with following the law.