Tesco - no return within x hours - general question

glider3560

A few days ago, I visited my local Tesco which has ANPR cameras, operated by Highview Parking.

After doing my shopping, I took a wrong turn in the car park (only been to this store three times) and ended up on a residential street. I passed a ANPR camera on my exit.

Realising this street was in the completely wrong direction, I re-entered Tesco and then immediately exited through the correct turning.

I am wondering if Highview would count this as a re-entry? I wonder what the "minimum stay" actually is to trigger their system to count you as "parked".

beamerguy

glider3560 wrote: »

A few days ago, I visited my local Tesco which has ANPR cameras, operated by Highview Parking.

After doing my shopping, I took a wrong turn in the car park (only been to this store three times) and ended up on a residential street. I passed a ANPR camera on my exit.

Realising this street was in the completely wrong direction, I re-entered Tesco and then immediately exited through the correct turning.

I am wondering if Highview would count this as a re-entry? I wonder what the "minimum stay" actually is to trigger their system to count you as "parked".

At the moment, you will have to wait to see if you
receive a postal ticket from Highview

ANPR is a very dodgy system. The min stay will be on the signs.

If you do get a ticket in the post go directly to the CEO
of Tesco with your receipt (and club card if you have one)
and ask him to cancel it.

Mr Dave Lewis Chief Executive
Email[EMAIL="dave.lewis@uk.tesco.com"] dave.lewis@uk.tesco.com[/EMAIL]

His choice is a simple one, keep YOU as a customer
or allow you to wonder off to the Co-op or Lidl etc etc

Umkomaas

I don’t recall any cases of ‘returning within x hours’ being pursued. I suspect it’s a bit of an empty threat (for whatever reason, and I can’t really fathom why a major retailer would want that).

If it does come your way, a visit to the store manager would, I’m sure, get it cancelled. Come back if you receive anything from HV.

The_Deep

Surely this is an unfair term in a consumer contract. The ANPR will only record the car which may have been driven by two different drivers, neither of whom has breached a contract.

Coupon-mad

glider3560 wrote: »

A few days ago, I visited my local Tesco which has ANPR cameras, operated by Highview Parking.

After doing my shopping, I took a wrong turn in the car park (only been to this store three times) and ended up on a residential street. I passed a ANPR camera on my exit.

Realising this street was in the completely wrong direction, I re-entered Tesco and then immediately exited through the correct turning.

I am wondering if Highview would count this as a re-entry? I wonder what the "minimum stay" actually is to trigger their system to count you as "parked".

No need to even worry because:

- Highview seem to have a problem issuing PCNs at the moment - i.e. I know people who should have got one and didn't. Might or might not be connected to the Ranger Services issue that was reported, that data is lost as a result of a problem when Ranger (allegedly) migrated their systems.

- even if a PCN arrives, all you do is appeal and beat the 'Highview Challenge' record of two hours from appeal to cancellation. As shown in other Highview threads, laughably easy.

beamerguy

Umkomaas wrote: »

I I can’t really fathom why a major retailer would want that).

Tesco took on the scammers and were hoodwinked.

Hey Ho, if they don't want repeat custoners because
of scammers rules or indeed the scammers themselves,
they are the losers because competition is fierce.
Must cost them loads of money that they don't know
about or even understand

Dave Lewis has been told so many times, as they say,
"a fool and his money are easily parted"