Switching to TSB Classic Plus account

You have to do a full switch; in other words, the old account from which you are switching your direct debits, etc., will be closed down.

If your old account is a joint one, your new TSB account must also be a joint one. But it's complicated to start this:

(1) Apply (via the MSE link if you want the switching bonus) for a one-person account.

(2) You and your partner must go together to a TSB branch and convert the new account into a joint one. (In my case, the nearest branch in Cambridge is 15 miles away; it'll be worse for many people.)

(3) Once the TSB joint account is open, then you can give the order to switch from your old joint account.

(All this is explained in the TSB eligibility criteria page.)

Does the TSB really want us to open joint accounts?

Comments

  • surreysaver
    surreysaver Posts: 4,640 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That's all normal for a switch
    I consider myself to be a male feminist. Is that allowed?
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    If the terms and the procedure are too onerous for your liking, you could just not do the switch.
  • badger09
    badger09 Posts: 11,485 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP

    Can you explain which part of the things you have quoted are you questioning?

    It looks as though you have copied from another MSE thread. Is that right?
  • Dave1979
    Dave1979 Posts: 139 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 2 November 2017 at 3:22PM
    You are also not eligible for the ongoing monthly cashback if you held a Classic Plus at any point in the past. So new customers only. What was that advert they used to do that specifically said they wouldn’t do that?

    EDIT - actually their T&C are not clear on this. I am going to check with them.

    I was right - not eligible!!
  • Hi,

    I used to have an account with them but closed it 6 or so months ago (I did not switch over when I opened). If I now open an account with them again and switch will I receive their switching bonus? In the T&Cs it does not say that this offer is for New Customers only, just that its for those that haven't received a switching bonus before.

    Can anyone clear this up?
  • clivep
    clivep Posts: 619 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Hi,

    I used to have an account with them but closed it 6 or so months ago (I did not switch over when I opened). If I now open an account with them again and switch will I receive their switching bonus? In the T&Cs it does not say that this offer is for New Customers only, just that its for those that haven't received a switching bonus before.

    Can anyone clear this up?

    You should qualify for the switching bonus but if your old TSB a/c was a Classic Plus one then you won't qualify for the either of the £5/month cashbacks.
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