E Banking with Northern, Advice Needed.

shaz77_2

This is turning out to be a complete disaster for me.

What software needs to be downloaded and where on the web site do I find it?

skorpio40

Cant really remember the procedure. I do remember having to put the user ID code that they wud hav sent u in the user ID box but i had to save this to a floppy disc as well as part of the procedure.

When i replaced the motherboard on my pc,,,i had to use the floppy disc to get my internet banking up and running again.

Sorry if this has confused you even more

shaz77_2

I'm completely confused now, maybe Northern ebanking was not meant for me.

Lindsay-Lou

Hi Shaz77,

from the link you supplied it looks like you are going to the activCard logon. try choosing the log on with e-safekey option on the left.

When you get there if you haven't downloaded the e-safekey software you'll need to do that first (there will be a message in yellow along the top of the screen, directly below the address bar)

after that you should see a first logon option.

as mentioned before you should make the back up when it offers it to you - and also you will only be able to access your account on machines you have installed the e-safekey software on.

If all else fails call your bank for more help.

hope this helps