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Error Message on Office 2016

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
edited 28 October 2017 at 1:24PM in Techie Stuff
I get an error message "Could not load an object because it is not available on this machine" whenever I try to open an existing Office 2016 word file (not Excel)
I can clear it by clicking on OK - But is is still annoying ...
I have run both Quick and Full repairs of the installation - with no effect !
I have googled the error and it appears common - however, mostly on 2007 and 2010
I have read on one site - that it may be related to adobe acrobat being incompatible with Win 10 Creators - but I don't even have acrobat installed
Any (sensible) suggestions welcome..

Comments

  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Probably a linked (as opposed to embedded) object (including images, sound, pdf, etc) on the machine it was written on (including in the underlying template).
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
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    paddyrg wrote: »
    Probably a linked (as opposed to embedded) object (including images, sound, pdf, etc) on the machine it was written on (including in the underlying template).
    It also does it - when opening a new document
    With no templates involved
  • LHW99
    LHW99 Posts: 5,579 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It also does it - when opening a new document
    With no templates involved
    A new document still needs a template - the Normal.dot template or similar.
    Has this been corrupted?
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    LHW99 wrote: »
    A new document still needs a template - the Normal.dot template or similar.
    Has this been corrupted?
    I created a new template - no difference !!
  • LHW99
    LHW99 Posts: 5,579 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Have you tried the "repair Office" fuction? Probably accessed from the Control panel / Programmes & Features window - you may need an original disk.
    Alternatively can you do an update from within Word?
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    LHW99 wrote: »
    Have you tried the "repair Office" fuction? Probably accessed from the Control panel / Programmes & Features window - you may need an original disk.
    Alternatively can you do an update from within Word?
    Yes - both Quick and Full and neither do anything to help !
  • onomatopoeia99
    onomatopoeia99 Posts: 7,215 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Use sysinternals procmon to monitor all the process IO and look for the failing operation.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Have you disabled any addins you may have ?


    Have you tried Excel in safemode (Office safe mode, not PC safe mode) ?
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    AndyPix wrote: »
    Have you disabled any addins you may have ?


    Have you tried Excel in safemode (Office safe mode, not PC safe mode) ?
    Yes on both and the error disappears when in Office Safe mode - but reappears on normal running again !!
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